Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Mazda
San Juan Capistrano, CA
1,320 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,320 reviews
October 01, 2019
Capo Mazda did everything to expedite the car buying process My husband and I were in need of a third vehicle. We did our research and Capo Mazda had the vehicle we wanted at the price we wanted. They were ver My husband and I were in need of a third vehicle. We did our research and Capo Mazda had the vehicle we wanted at the price we wanted. They were very direct and easy to work with. The whole process was fast and easy. More
by jsbllmarshall
Verified Customer
September 27, 2019
Mazda CX-5 leasing experience Both Gerry and Moe were extremely knowledgeable about the vehicle, they were professional, friendly, and eager to make me feel comfortable. I have and Both Gerry and Moe were extremely knowledgeable about the vehicle, they were professional, friendly, and eager to make me feel comfortable. I have and will continue to recommend friends to Capo Mazda. Wish I could say the same for Capo VW. More
by garo.salibian
September 22, 2019
#mazda4life Picked up a 2019 Mazda CX-5 Grand Touring and love it. I shopped around all the dealerships within my radius and CapoMazda got my attention. They had Picked up a 2019 Mazda CX-5 Grand Touring and love it. I shopped around all the dealerships within my radius and CapoMazda got my attention. They had to most inventory and was my favorite dealer. I used the 'Express Checkout' option on the website when I found the vehicle I wanted, and a week later I drove home in it. Was working with Rick through it all, and he was so awesome. He genuinely cares about his customers and is very friendIy. Rick felt more like a friend than a salesperson selling me the car. Thank you everyone who was involved of the purchase of my first brand new car for their time and excellent customer service. I made 4 trips there in 4 consecutive days, and everyone was very patient with me throughout everything. I will absolutely send family and friends there in the future. Very satisfied with my experience and vehicle. More
by jordanestes
September 20, 2019
Acquisition of new CX-5 Competent, caring associates that listen to your wants and needs and determine the perfect vehicle, in your desired price range, and make it happen in Competent, caring associates that listen to your wants and needs and determine the perfect vehicle, in your desired price range, and make it happen in a friendly, pressure free way...The facility is magnificent and the selection of vehicles in various configurations is awesome. More
by ganvin
September 20, 2019
Good service as always Always helpful and friendly service people. Loaner provided since it was kept overnight. Car returned in great condition. Always happy for t Always helpful and friendly service people. Loaner provided since it was kept overnight. Car returned in great condition. Always happy for the treatment we receive. More
by sally5
Employees Worked With
September 15, 2019
Amazing experience and awesome customer service! Had a great experience with all of the employees at Capistrano Mazda. From the sales rep to the finance rep, everything went smoothly and quickly. Can Had a great experience with all of the employees at Capistrano Mazda. From the sales rep to the finance rep, everything went smoothly and quickly. Can’t complain about any part of it! Rick was awesome, and recommend whoever goes to Capistrano Mazda to work with him! More
by Kkole
September 13, 2019
Second Mazda in three months The first deal with Moe and his team was awesome so when my wife needed to replace her SUV I didn't hesitate and went back with Jerry(Salesperson)'s h The first deal with Moe and his team was awesome so when my wife needed to replace her SUV I didn't hesitate and went back with Jerry(Salesperson)'s help, I was able to purchase a car with the terms that was very reasonable. We love both our Mazda vehicles. Couldn't be happier. Thank you CapoMazda. More
by A_KAZEMI
Employees Worked With
Other Employees :
Whitney Bowens, AJ Jamshidi, Jerry Aydemir
September 13, 2019
Cyrena is the best Quick, friendly and helpful and thye had my car ready before estimated time. Love the uber option if you do not have loaners! I do wish you had more Quick, friendly and helpful and thye had my car ready before estimated time. Love the uber option if you do not have loaners! I do wish you had more loaners. More
by MELINDA5
Employees Worked With
September 13, 2019
Great! Representative was efficient, courteous, and thorough. This was the second time coming to this location. Thank you for taking care of business! It’s Representative was efficient, courteous, and thorough. This was the second time coming to this location. Thank you for taking care of business! It’s appreciated. More
by Jfitz
Employees Worked With
I don’t recall the young ladies name that helped me at the front desk.
September 13, 2019
Employee review Marcin is really helpful, super accommodating and extends his way whenever I have questions even if he is off that day. He answers all my queries and Marcin is really helpful, super accommodating and extends his way whenever I have questions even if he is off that day. He answers all my queries and my worries. Especially when I was charge by the toll a violation ticket even if I haven't been to that place and that time I am still at mazda bec that is the first day I got the car. He takes care of it and makes me feel that I dont need to worry about it. Cyrena, I just met when I had a service yesterday, she is accommodating as well and even if my car wasnt reach the 5k miles she still check it for recall. More
by bonifacioraejoy
