Capistrano Mazda

Had a great experience overall! Rick went so far as to create a video tour of the car I was asking about, and he was very friendly! When I went to test drive it, it was a very plea Rick went so far as to create a video tour of the car I was asking about, and he was very friendly! When I went to test drive it, it was a very pleasant experience, and when I went back later to finalize everything, it was streamlined and easy! More

2016 Mazda CX-5 Touring, satisfied! Forouz is awesome! She was extremely easy to work with. She advised me get exactly what I was looking for in a new automobile. Very friendly dealershi Forouz is awesome! She was extremely easy to work with. She advised me get exactly what I was looking for in a new automobile. Very friendly dealership, would definitely recommend her to anyone who is looking for a new or used vehicle. More

Service support We had a late night incident on a Friday with our new CX-5 that resulted in a punctured tire on sidewall so it was unrepairable. I called service on S We had a late night incident on a Friday with our new CX-5 that resulted in a punctured tire on sidewall so it was unrepairable. I called service on Saturday morning and worked with Cyrene (Service Advisor) and she agreed we could tow car back to my dealer for replacement. They were very busy that day but she did as she stated and squeezed me in for repairs. She was very sincere and really cared about helping out me as a customer and satisfying my needs as we were planning to head back to inland empire that Sunday. Cyrene was an absolute perfect example of what your business and any customer could want from unplanned service. She was knowledgeable, helpful, sincere, stayed on top of our concern and went the extra mile to make a bad situation tolerable and pleasant for this customer. It was my first visit and impression of your service and all interactions were A+++++. Thank you Cyrene, the dealership is lucky to have you. So YES I'd recommend their service. More

Fredy campos is the best I came in like right before they were closing and fredy fixed my center consol bc im crazy and broke it through the bottom. fredy is my angel he fixed I came in like right before they were closing and fredy fixed my center consol bc im crazy and broke it through the bottom. fredy is my angel he fixed it like right away!!! More

Amazing Forouz and Rene had very good customer service. I didn’t have to ask any questions they explained everything Ang took their time. I also was thankful Forouz and Rene had very good customer service. I didn’t have to ask any questions they explained everything Ang took their time. I also was thankful that Tom and Diego did everything they could to convince the financiers to approve me. More

Great communication! Forouz was quick and clear. She responded my emails promptly and thoroughly. She was patient with my many emails and made my shopping experience easy. Forouz was quick and clear. She responded my emails promptly and thoroughly. She was patient with my many emails and made my shopping experience easy. More

Best car salesperson I have ever met! Forouz is the best and very helpful! Very smooth and pressure-free car buying experience. Highly recommend her and the dealership for buying a Mazda. Forouz is the best and very helpful! Very smooth and pressure-free car buying experience. Highly recommend her and the dealership for buying a Mazda. More

Great first impression! Thank you Diego and Paul for your awesome customer service! You both went above and beyond to make our visit at Capo Mazda very enjoyable! Thank you D Thank you Diego and Paul for your awesome customer service! You both went above and beyond to make our visit at Capo Mazda very enjoyable! Thank you Diego for the delicious coffee, yummy snacks and lots of laughs! Paul, thank you for making the finance process very quick and easy! :) Everyone at Capo Mazda goes above and beyond to make your time there very relaxing and fun! Thank you!!! Best, Amber Tulbure More

Seriously...AMAZING!!! Forouz is incredible!! She makes you feel like family and takes customer service to a whole new level. I would highly recommend Forouz, this dealers Forouz is incredible!! She makes you feel like family and takes customer service to a whole new level. I would highly recommend Forouz, this dealership, the management, the quality of service, the quality of the vehicles, and the overall package you receive from doing business here. Thank you, Forouz and the entire Capo Mazda team! I am beyond happy!!! :-) More

Exceptional Customer Service & Buyer Experience! After a tiresome day dealing with many other dealerships, we ended the day on a high note thanks to Capistrano Mazda. The customer service was friendl After a tiresome day dealing with many other dealerships, we ended the day on a high note thanks to Capistrano Mazda. The customer service was friendly, thorough, and overall exceptional! I would also like to add that the atmosphere, interior design, snacks & beverages added to the relaxing and luxurious buyer experience. We'd like to give a special thank you to Forouz. She was incredibly kind, personable, knowledgeable and extremely thorough from start to finish. Chris was also such a great pleasure to work with. Thank you Capistrano Mazda for making our first time buyer experience amazing! More