Back

Capistrano Volkswagen

San Juan Capistrano, CA

4.4
1,796 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Contact Dealership

32922 Valle Road

San Juan Capistrano, CA

92675

Directions

By Type

Showing 1,796 reviews

June 28, 2026

Greg has always been helpful and professional and makes the experience of car repair easier. More

by lindam1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
June 27, 2026

The quality of work and the environment at the dealership are excellent. Attentive to detail More

by ltfrakes
Recommend Dealer
Yes
Employees Worked With
Brad
June 25, 2026

I had an appointment at 10 AM and they did not even start my car until the next day. More

by Kammererkids
Recommend Dealer
No
Employees Worked With
Norm Faller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norm Faller
Jun 26, 2026 -

Capistrano Volkswagen responded

We apologize your vehicle was not looked at in a timely fashion and appreciate you bringing this to our attention. Our management team has been made aware of your feedback and if there is anything we can do to earn your business, or you have anything further to add, please email us at customerservice@capovwmazda.com. Thank you, Capistrano Volkswagen

June 23, 2026

Amazing team, Caleb and Greg were super professional and helpful and had me out in no time. 10/10 would go back More

by Austen.tucker46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, caleb
Jun 26, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

June 17, 2026

Brought in my new 2026 Jetta that I purchased for my son less than 2 months ago for an engine overheat error message. Had to tow the car to the dealer, at the servicing tech's recommendation. Capo VW had my More

by BRENTCZIMMERMAN
Recommend Dealer
No
Jun 26, 2026 -

Capistrano Volkswagen responded

We appreciate you for taking the time to provide this feedback. Our management team has been made aware of your experience and if there is anything we can do to earn your business, or you have any further information to provide, please email us at customerservice@capovwmazda.com. Thank you, Capistrano Volkswagen

June 17, 2026

Excellent inspection communication. ..could have been a bit better in keeping me informed about when my vehicle would be ready to pick up. More

by BANDERSON27
Recommend Dealer
Yes
Employees Worked With
Greg Acker
Jun 26, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

June 11, 2026

Once they had a loaner vehicle, it was great! Greg and chris are always helpful More

by TROYSCOTTSMITH
Recommend Dealer
Yes
Employees Worked With
Greg & Chris
Jun 26, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

June 08, 2026

The sales process was not stressful and Biddy clearly explained everything about the ID4. I will be buying Volkswagen from now on More

by STEVEN@STEVENREMUS.PRO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Stieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robustelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dooris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

June 07, 2026

They always make it easy to bring your car in. Everyone is so friendly and accommodating. They do a great job! More

by DUHNFAM
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Johnson
Jun 08, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

June 07, 2026

Amazing people and quality work always Service with a smile! Smileage guaranteed Thank you always More

by STUCKEY.BRO
Recommend Dealer
Yes
Employees Worked With
Greg Acker
Jun 08, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

1
...