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Capistrano Volkswagen
San Juan Capistrano, CA
1,796 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,796 reviews
Verified Customer
June 25, 2026
I had an appointment at 10 AM and they did not even start my car until the next day. my car until the next day. More
by Kammererkids
June 17, 2026
Brought in my new 2026 Jetta that I purchased for my son less than 2 months ago for an engine overheat error message. Had to tow the car to the dealer, at the servicing tech's recommendation. Capo VW had my less than 2 months ago for an engine overheat error message. Had to tow the car to the dealer, at the servicing tech's recommendation. Capo VW had my car for a total of 10 days to replace the sensor. I didn't get a loaner car until the 6th day you had my car. Very poor customer experience, especially considering the car was brand new and recently purchased. Quite disappointing on how this issue was handled by your dealership. More
by BRENTCZIMMERMAN
June 17, 2026
Excellent inspection communication. ..could have been a bit better in keeping me informed about when my vehicle would be ready to pick up. ..could have been a bit better in keeping me informed about when my vehicle would be ready to pick up. More
by BANDERSON27
Employees Worked With
Greg Acker
June 08, 2026
The sales process was not stressful and Biddy clearly explained everything about the ID4. I will be buying Volkswagen from now on explained everything about the ID4. I will be buying Volkswagen from now on More
by STEVEN@STEVENREMUS.PRO
June 07, 2026
They always make it easy to bring your car in. Everyone is so friendly and accommodating. They do a great job! Everyone is so friendly and accommodating. They do a great job! More
by DUHNFAM
