Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Volkswagen
San Juan Capistrano, CA
1,575 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,575 reviews
May 08, 2025
Capo VW is professional, courteous and quick. From the Service Advisors to the Techs, they are all knowledgeable and willing to help. The dealership has that small town vibe where everyone know From the Service Advisors to the Techs, they are all knowledgeable and willing to help. The dealership has that small town vibe where everyone knows your name but sophisticated enough to handle the big city issues of your VW. No better place for VW service in Orange County. More
by Maddog53
Verified CustomerEmployees Worked With
May 08, 2025
The staff was Organized, friendly, helpful, efficient … I don’t have any more to say. don’t have any more to say. More
by danl2
May 06, 2025
Both Sydney and Brad went the extra mile to ensure that all my needs were addressed and fully taken care of. A completely pain free experience! all my needs were addressed and fully taken care of. A completely pain free experience! More
by s.shepherd1
Employees Worked With
May 03, 2025
Purchased my R32 in 2004 from this dealership and have had it serviced here ever since (21 years so far!). Getting harder to find OEM parts but so long as Ron ( Lead tech ) can keep working on the car I w had it serviced here ever since (21 years so far!). Getting harder to find OEM parts but so long as Ron ( Lead tech ) can keep working on the car I will be happy. More
by SPEEDBIRDCONCORDE
Employees Worked With
April 29, 2025
Polite and attentive staff, well-organized, knowledgeable. I appreciate their offer of a ride home. Makes me more willing to book regular appointments. knowledgeable. I appreciate their offer of a ride home. Makes me more willing to book regular appointments. More
by RICKGRUBBS03
Employees Worked With
Xander
April 28, 2025
Great, helpful and knowledgeable customer service. No pressure and they make buing a car easy No pressure and they make buing a car easy More
by RAFFAELLAEVANS
