Capistrano Volkswagen

This is absolutely the best dealership in the west everything gets done right the first time and everybody’s smiling and happy so this is the only place I will take my car to and I’ll refer all my fri everything gets done right the first time and everybody’s smiling and happy so this is the only place I will take my car to and I’ll refer all my friends to this place More

I can’t thank Capo VW enough for the service they provide. I drive over 30 miles passing many VW dealerships so I can get the exceptional service from Capo VW. Fred Evans in the service departmen provide. I drive over 30 miles passing many VW dealerships so I can get the exceptional service from Capo VW. Fred Evans in the service department went above and beyond providing stellar customer service updating me every step of the way while my vehicle was getting repaired and also providing me a rental vehicle. Dean Sitzman was the technician who repaired my vehicle and Dean did a fantastic job. What blew me away was the video Dean made doing a walk around of my vehicle explaining the problem and showing me the broken parts he replaced. Capo VW you guys are awesome and have a customer for life due to you providing service above and beyond any dealership I have gone to. Thank you for providing my family and I a reliable and safe vehicle and being honest and fair when repairs are needed. Regards, Kevin Kelly More

Great service. Easy to schedule online. Dropoff was smooth. The service itself was quick and no upsell on anything I didnt need/want. Very good communication with email, video and text. Thanks! smooth. The service itself was quick and no upsell on anything I didnt need/want. Very good communication with email, video and text. Thanks! More

We just brought our car in 2 months ago for the 50,000 service and of course, left with a $1000 bill. Just 2 months and only 500 miles later, the engine light goes on, we take it in and what do you know.. service and of course, left with a $1000 bill. Just 2 months and only 500 miles later, the engine light goes on, we take it in and what do you know... ANOTHER almost $1200 fix! WHY didn’t this come up at the 50k service?! We cried “BS” and picked up our car. Funny, the engine light is off. Disillusioned and you have a lost a lifelong customer. More

Brad was fantastic as always! He’s the best I’ve ever had! And capo Vw and the staff are friendly and professional! I’ll never ever go anywhere else had! And capo Vw and the staff are friendly and professional! I’ll never ever go anywhere else More

Brad, the service manager/writer is a true professional and very personal as well as easy going. His product knowledge is unquestionable. It was indeed a great service experience! Brad took excellent care and very personal as well as easy going. His product knowledge is unquestionable. It was indeed a great service experience! Brad took excellent care of me, answered all of my questions and concerns, and made me feel grateful for my "Car-buying" experience at Capo VW. Sincerely and Best Regards, Skip Reese More

The one year Service was preformed and was "Well done'. The service was on time and under budget. The car was washed and returned as a Clean car. Thank you. The service was on time and under budget. The car was washed and returned as a Clean car. Thank you. More

Best car buying experience ever! Everything was done through text messages and when I got to the dealer, the process was fairly quick. They are great people and a big shout-out to Nick Colucci and Buddy through text messages and when I got to the dealer, the process was fairly quick. They are great people and a big shout-out to Nick Colucci and Buddy Houlgin! More

Your staff are always happy to see me, even when it’s a minor issue. It’s a treat to visit because I always leave with a freshly washed car. If I’m waiting, someone always gives me an update on the work. W minor issue. It’s a treat to visit because I always leave with a freshly washed car. If I’m waiting, someone always gives me an update on the work. When the car is in for its annual servicing, they always produce a video to show the work. I’ve been very pleased with the people, the work and the location dealership. More

As always - service was easy, got quick and clear info from the tech, and was out the door. They told me certain things that needed addressing, but were not pushy. Made it super efficient. Have had mult from the tech, and was out the door. They told me certain things that needed addressing, but were not pushy. Made it super efficient. Have had multiple cars serviced there for years. More