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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,605 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,605 reviews

December 17, 2019

I am in no way familiar with the car buying process, but Marquita made the whole process so fast and easy that all of my anxiety flew out the window during our test drive. I was able to walk out of the deal More

by michaelrhea16
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Dec 18, 2019 -

Capital Toyota, Inc. responded

Hey, Michael! It's awesome to hear that Marquita was able to help alleviate any of the anxiety involved with you car buying experience. We're glad you're confident in the vehicle that she help you choose and we hope you enjoy. We look forward to working with you again. Thank you!

December 15, 2019

Great Service Department Scott has serviced my car for many years. He is always so prompt, kind and very knowledgeable about his job. Always a smile, I really do enjoy workin More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hicks
Dec 16, 2019 -

Capital Toyota, Inc. responded

Thank you for the feedback, Donna! It's awesome to hear that you continue to have high praise and joy for your service experiences with Scott. We're glad he's been able to establish a trusting relationship with you. We look forward to helping you with your automotive needs for years to come!

December 15, 2019

We by FAR had the best experience buying our car that we have ever had. There was no pressure and Patrick was so good with our toddler! We highly recommend him!! More

by Megan
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2019 -

Capital Toyota, Inc. responded

Thank you for the awesome review and recommendation for Patrick, Megan! We love hearing that he was able to provide you with the best buying experience you've ever had. Please feel free to reach out if you have any quesitons or need any additional assistance. Enjoy!

December 12, 2019

HUGE Thank you to Patrick Shadrick who took care of fixing a simple issue of missing floor mats in our daughter’s RAV4 Hybrid lol!! He wasn’t our original salesman but he took the time to help. Also More

by kasmith63
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Capital Toyota, Inc. responded

Thank you for sharing feedback from your experience with Patrick and Chris! We're happy our team has been able to help with you with any of your vehicles' needs, even when it's something as small as the floor mats. We look forward to working with you again to help with any of your future automotive needs!

December 10, 2019

Excellent Service and I could not by happier. Recently dealt with Aaron Sterzik looking for and buying a new RAV4. Aaron was very responsive and great to work with. I'm 68 years old and have bough More

by Steve Combs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Sterzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie McPhee and Detha Yoder
Dec 10, 2019 -

Capital Toyota, Inc. responded

Hey, Steve. We appreciate you taking the time to share feedback from your recent visit with our team! It's always a team effort at Capital Toyota, so we love hearing that you enjoyed every aspect of your visit from beginning to end. We're beyond happy we had the chance to work with you and we hope for the opportunity to help with any of your future automotive needs. Thank you!

December 10, 2019

Great Experience Jonathan was by far the most knowledgeable of the Toyota brand! He helped me quickly and understood my needs from the start. Highly highly recommend More

by nmatt244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Shattuck
Dec 11, 2019 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave us a review, Matt! We're glad to hear that Jonathan was able to provide you with a professional and insightful experience worthy of your recommendation. We appreciate you coming in to work with our team and we look forward to working with you again!

December 09, 2019

Great Experience When i decided to trade in my 2007 Highlander, I headed to Capital Toyota. I dealt with Sales Rep Brandon Painter. He was knowledgeable, patient and More

by brf7312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Capital Toyota, Inc. responded

Thank you for the awesome review and recommendation for Brandon and our team! We're glad to hear that everyone you worked with was pleasant and able to help you find the right vehicle for your needs. Please feel free to reach out to us if you need any additional assistance or simply have any questions regarding some of the included tech. Enjoy!

December 04, 2019

This was by far the best car buying experience ever! Marquita was very attentive during both work hours and personal hours. I was very impressed. More

by Dakiya Porter
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Dec 04, 2019 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave us a review, Dakiya! We always loving hearing when our customers find the buying experience to be the best that they've had. Marquita will be thrilled that with how impressed you were by her customer service. We hope for the opportunity to work with you again. Enjoy!

December 03, 2019

Marquita was awesome! Very friendly, knowledgeable and patient. Great customer service, exactly what you hope for when you have to go car shopping. Would definitely request her again. More

by Marci
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Dec 04, 2019 -

Capital Toyota, Inc. responded

Thank you for sharing feedback from your visit with Marquita, Marci! It's so great t ohear how appreciative you are of the customer service that she was able to offer. She will be very excited to hear that you'd want to work with her again in future visits. In the meantime, let us know if you need any help!

November 27, 2019

Excellent experience with Curry Stone and Joe Kaufman buying our Infiniti yesterday! First class service unlike any we’ve experienced elsewhere! We’ll be back for future auto purchases! More

by Asalexander122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kaufman, Curry Stone
Dec 02, 2019 -

Capital Toyota, Inc. responded

It's awesome to hear how much you enjoyed the quality service that Curry, Joe, and our team were able to provide during you visit with us! Our team truly strives to provide first class customer service, so we're glad you got to experience that firsthand. We look forward to working with you again. Thank you and enjoy!

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