Capital Toyota, Inc.

Caleb was very professional from the first email inquiry. He and the sales manager worked to get us the best price and offered a very good trade in. When we got to dealership, everything was exactly as Caleb He and the sales manager worked to get us the best price and offered a very good trade in. When we got to dealership, everything was exactly as Caleb said it would be. No surprises and no aggressive upsales/add-ons. Capital Toyota was very easy to work with and made the car buying experience simple and quick. More

fast but crappy Need to pay attention to cleanliness. left grease on my driver seat. I didn't see it until I got home. service coordinators need to make sure not t Need to pay attention to cleanliness. left grease on my driver seat. I didn't see it until I got home. service coordinators need to make sure not to offer things they are not allow to do so you would feel ok about your dirty leather seat until what was promised is changed to just a quick clean of the spot and waste of my time. More

Very helpful! Gave my requirements and knew exactly what she had and was very willing to work it out our situation. I would definitely recommend Marquita to other friends! she had and was very willing to work it out our situation. I would definitely recommend Marquita to other friends! More

Best experience buying a car I was helping my son buy his first car. We had been to several other dealerships. We found this dealership to be the best. Marquita was friendly, ve I was helping my son buy his first car. We had been to several other dealerships. We found this dealership to be the best. Marquita was friendly, very low pressure and honest. She projects an air of professionalism and provides the highest level of service. I hope that she is around when it is time for me to replace my other car! More

Great Employees I received excellent service from everyone. They went above and beyond to be sure I was satisfied. I highly recommend this dealership and their empl I received excellent service from everyone. They went above and beyond to be sure I was satisfied. I highly recommend this dealership and their employees. More

Great Experience with Caleb I needed a car after my husband passed away after almost a year of battling cancer. Due to the financial drain of his illness, my credit isn't what I I needed a car after my husband passed away after almost a year of battling cancer. Due to the financial drain of his illness, my credit isn't what I would like it to be. I visited a total of five car dealers in the area. Other dealers make promises that were not completely accurate and I walked away from several of them. Caleb at Capital Toyota was amazingly patient and was willing to listen to me and what I needed. He helped me select a great Pre-Certified Toyota Rav 4 and worked with Joe in finance. They were able to offer me an interest rate far below what another dealer had offered. The entire process took less than three hours. I felt like other dealers were not listening to me and what my vehicle needs are. Instead, they were trying to steer me towards lenders and cars that were to their advantage, not mine, Caleb was determined to help me find the right vehicle, no matter what the price was. He is honest and will help you find what you need. Friends and family who have been helping me look for a newer vehicle have been impressed with him as well. If you need a good car and don't want to waste your time, head over to Capital Toyota and ask for Caleb! More

Above and beyond service I am writing to express my appreciation to Capital Toyota’s Assistant Service Manager Andrew Whitaker. Last Friday I was driving from Atlanta to visit I am writing to express my appreciation to Capital Toyota’s Assistant Service Manager Andrew Whitaker. Last Friday I was driving from Atlanta to visit family in Kentucky. My Tacoma gave an overheating warning and I pulled over and called Toyota for a tow to the nearest dealership. Once at Capital, Andrew was able to get my truck in front of the service guys to diagnose the problem (broken radiator) and to determine if I was still under warranty. This took a moment as the service department was busy but Andrew kept me informed. In fact, he stayed late to get the word that I was still under warranty and helped me get a rental through Capital at the local Enterprise as all of Capital’s loaners were gone. I was able to get to Kentucky to spend the weekend with family. I am extremely grateful to Andrew for constantly keeping me informed and going the extra mile for me. He sets the standard for what excellent service should be. If there’s a recognition for above and beyond service both me and my family hereby nominate him for it. More

Chandler was great to deal with. He helped answer all our questions and kept us informed so we knew when the car was ready. Thanks our questions and kept us informed so we knew when the car was ready. Thanks More

A Great Buying Experience!!! Aaron was most helpful and right on task. Met my High Expectations as an informed buyer and went above and beyond to make me a Repeat Capital Toyota C Aaron was most helpful and right on task. Met my High Expectations as an informed buyer and went above and beyond to make me a Repeat Capital Toyota Customer for Life. I will be a Loyal Capital Customer. More

Andrew Whitaker deserves a raise. Please, PLEASE know that Andrew is a top notch employee of Capital Toyota. My Van turned off in the middle of me driving a really curvy road with all Please, PLEASE know that Andrew is a top notch employee of Capital Toyota. My Van turned off in the middle of me driving a really curvy road with all three kids in my car. I called him and he gave me instructions to have my van towed and to come to the dealership to pick up a courtesy van. When all was said and done, we arrived 15 minutes past closing time due to traffic and Andrew was there waiting for us, but he was really nervous about needing to go pick up his kids from daycare. I told him to go several times, but he stayed and got us in our courtesy vehicle before he left. He really is the quality type of person you want working for you. I hope Capital will cover the extra expenses he incurred on childcare because he stayed late to accommodate us. I’m super appreciative of his time and dedication. More