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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,375 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,375 reviews

June 12, 2017

All smiles Marquita was very helpful and friendly. She made the car buying experience very pleasant. I would recommend Capital Toyota and Marquita at the used ca More

by AMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cordell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Jun 14, 2017 -

Capital Toyota, Inc. responded

Thank you so much for the wonderful review and kind words! We're so happy that Marquita was able to make your experience so enjoyable and help you find the perfect vehicle. We hope to see you back again in the future! Thanks!

June 09, 2017

New vehicle purchase I have bought multiple vehicles from Capital Toyota over the years. This is by far the best dealership to work with ever. They always make sure you ge More

by 4runner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
Jun 12, 2017 -

Capital Toyota, Inc. responded

Thank you for your kind words and feedback! We're so happy to hear that you've always enjoyed your experiences with us at Capital Toyota, especially with Alfred. Please let us know if there's anything else we can do for you!

June 09, 2017

Great experience very easy to deal with. They make you feel comfortable and not pushing you to make purchase. The listen to you and understand what you are looking for and make the best deal More

by Morgan..Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
Jun 12, 2017 -

Capital Toyota, Inc. responded

Thank you for the great feedback! We're so happy to hear that you feel like family - you are part of the Capital Toyota family! Please let us know if there's anything else we can do for you.

June 07, 2017

My sales lady Marquita was wonderful Marquita went out of her way to make sure we were comfortable about our new purchase , very professional I would definitely recommend her and this dea More

by Corey5205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2017 -

Capital Toyota, Inc. responded

Thank you so much for the kind words, Corey. We're glad that Marquita took great care of you and was able to get you into a new vehicle! We appreciate your kind words and recommendation. We hope to see you back at Capital Toyota for any of your future car needs!

June 07, 2017

Great Car Buying Experience! I worked with Stockton to buy my first Toyota and he is was top notch! Very patient, courteous and professional. I have to give kudos to Detha in fina More

by SanandLou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
Jun 08, 2017 -

Capital Toyota, Inc. responded

Thank you so much for your kind words, we're glad that you had a great car buying experience with Stockton and the rest of our team. We hope you love your new vehicle, and we look forward to seeing you at Capital Toyota in the future!

June 04, 2017

Pretty good experience My sales lady Marquita was great. She helped me find a wonderful car! The finance guy was awful though! He did the whole process under the wrong car a More

by Achellechavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2017 -

Capital Toyota, Inc. responded

Thank you for providing us with this feedback! We apologize for the mistake that was made when you were going through the financing process. If there is anything we can do to better your experience, please be sure to contact us at (423) 892-0661 and let us know.

June 03, 2017

Excellent! I purchased a 2017 Toyota Tacoma. The exact one I had my heart set on. I traded my 2013 Rav 4 in and got a very good trade in amount. Jeremy Wright he More

by JESSICA PITTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 06, 2017 -

Capital Toyota, Inc. responded

Thank you, Jessica! We are glad to hear that Jeremy was able to help you with the purchase of a new Tacoma! We hope you enjoy it!

June 02, 2017

Fabulous Alicia Normand was the sales rep who helped my husband and myself by new cars. She was great and very patient with us. My husband bought a 2017 Toyota More

by Spagette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jun 06, 2017 -

Capital Toyota, Inc. responded

Thank you for coming in to see us! We are glad to hear that Alicia was able to help you find the new cars you were looking for! We hope you and your husband enjoy the new Toyotas!

June 01, 2017

Above & Beyond Excellent Experience!!! My wife and I were in the market for a used Chevy Tahoe. We had been looking for a little over a month, locally (in northern Minnesota) and online, fo More

by M.Harten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doyala Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reta Maynor, Joe Kaufman, Travis Gray
Jun 05, 2017 -

Capital Toyota, Inc. responded

Mike, thank you so much for your recommendation and positive feedback about your recent experience with Reta and the Capital Toyota team. Providing a wonderful car buying experience is a top priority for us, and we’re glad you were pleased with the service you received. We hope you are enjoying your new Tahoe, and we look forward to seeing some pictures of that bad boy work! Please let us know if there is ever anything else we can do for you!

May 31, 2017

Very Well Managed Dealership We found Justice Hall very easy to talk to and eager to find just the right car. He does not pressure you into anything; he just shows you all your ch More

by NewToyotaCustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Elliott, Justice Hall
Jun 01, 2017 -

Capital Toyota, Inc. responded

Thank you so much for your kind words about Justice! He is a wonderful asset to our dealership and we're so glad to hear he was able to assist you so well in your purchase. We hope you have a great summer in your new Toyota!

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