Capital Toyota, Inc.

Worst dealership 2 minutes ago This dealership is still having the same problems I look through the reviews over pricing and lying on paperwork rudest management that 2 minutes ago This dealership is still having the same problems I look through the reviews over pricing and lying on paperwork rudest management that I ever talk to this was the worst dealership I ever been to you even out beating Larry Hill imports as the worst dealership that say a lot how u care about your customer. this all started when I bought a Toyota Camry way overpriced I asked them to switch for a truck cause I couldn't pay $40,000 for a Camry that wasn't the numbers that we talked about when we did the finance the crazy thing is the next day we picked up the paperwork and it said a different story so after Toyota jerks us around for a few months I talked to the finance company to pick the car up cause Toyota lied to me and I wasn't paying $40,000 for a Camry that Kelly blue book values it at $15,000 plus dealing with the court and lawyes it not worth the headache find a better place that not out to screw you over and if anyone from Toyota see this plz don't say to contact (Ed Emerson) I already talked to him he's rude and arrogant and he told me to Sue Toyota and laughed in my face so if you're going to contact me about this situation make sure it's Toyota corporate above (Ed Emerson) so we can make this right. More

A Diamond In The Rough After countless car lots and salesman we came to Capital Toyota. Hector made the complete sales transaction smooth and fast. I’ll definitely just go b After countless car lots and salesman we came to Capital Toyota. Hector made the complete sales transaction smooth and fast. I’ll definitely just go back whenever I need another vehicle. More

Top Notch & Personable Every time I enter the doors, I'm greeted by familiar smiling faces...not only from the people who service ALL of my vehicles but also from the people Every time I enter the doors, I'm greeted by familiar smiling faces...not only from the people who service ALL of my vehicles but also from the people who sold me those vehicles. If I ask for a loaner, they bend over backwards to make sure that I have something to drive. I know the Service Advisers to the point that they know my budget and have my permission to fix whatever is needed without having to call me for approval (SUPER convenient) ! Marty, Scott, Richard, Betsy, and Sandy can't be beat!! More

Installation of TRD Pro wheels with tires for a 2019 Tacoma Andrew went above and beyond what I would have expected out of a service manager. Initially the dealership made multiple mistakes in ordering the whee Andrew went above and beyond what I would have expected out of a service manager. Initially the dealership made multiple mistakes in ordering the wheels that I wanted, but all of these were more than rectified by Andrew's hard work. At the end of the day I was very pleased with the work and will be happy to continue my business with them More

Thank You Reta Thanks to Reta for ensuring the best dealership experience I've ever had. She provided correct answers to every question I had and was very profession Thanks to Reta for ensuring the best dealership experience I've ever had. She provided correct answers to every question I had and was very professional during the entire sale process. I would whole heartily recommend to her to all of my family and friends that are looking for a new vehicle. Thank you Reta for all of your hard work on my behalf. Danny More

Quick, personable, professional Every time I go to Capital Toyota, I get superior service, a warm greeting and get out of there quicker than I expected. And I never have to go back b Every time I go to Capital Toyota, I get superior service, a warm greeting and get out of there quicker than I expected. And I never have to go back because it wasn't done right. These people have become friends; they greet me by name and they know what they're doing. This is the third Toyota I've bought, and the main reason I buy them is because of the service at Capital Toyota. Best service experience I've ever seen. More

Best Service Department is at Capital Toyota I have owned several Toyota's and have been using Capital Toyota Service Department 25+ years. Employees are friendly and extremely helpful. They kn I have owned several Toyota's and have been using Capital Toyota Service Department 25+ years. Employees are friendly and extremely helpful. They know what they are doing, explain in detail and work is completed right the first time. It is good to know the care Capital Toyota service department employees put into the customer's cares and needs. More

Absolutely outstanding all the way around! I get my vehicle serviced at Capital Toyota and my overall experience is perfect every single time I go. Customer service, quality of work and they ar I get my vehicle serviced at Capital Toyota and my overall experience is perfect every single time I go. Customer service, quality of work and they are also very quick. Could not ask for a better dealership. More

Best service department I have ever experienced I have experienced 7 new car dealerships during my lifetime and none come even close to the quality and integrity of Capital; expecially their Service I have experienced 7 new car dealerships during my lifetime and none come even close to the quality and integrity of Capital; expecially their Service Department. While I always dreaded taking my car into the other dealerships for service; I look forward to going to Capital.. I have recommended Capital to many people and my family have bought 8 vehicles at Capital. More

Reta is AWESOME Reta Maynor is absolutely awesome. She went totally out of her way to help us get a new truck. I would recommend anyone to go see her if they are loo Reta Maynor is absolutely awesome. She went totally out of her way to help us get a new truck. I would recommend anyone to go see her if they are looking to buy a vehicle. RETA ROCKS!!?? More