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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,607 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,607 reviews

December 06, 2018

Great service! Will was great. Not pushy, and a great listener. He is very knowledgeable about the vehicles he sells, takes the time to answer questions thoroughly. More

by Pwilliamson
Customer Service
Recommend Dealer
Yes
Employees Worked With
Will Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Capital Toyota, Inc. responded

Thank you for your 5-star review! We are glad Will provided you with our excellent service. We appreciate your visit and look forward to seeing you again soon!

December 03, 2018

Reta Maynor was awesome Very easy and quick process. I felt that my questions were answered and frankly I thought the process was easy and simple. The vehicle is excellent an More

by Farsight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Dec 06, 2018 -

Capital Toyota, Inc. responded

We are happy to hear that you had a comfortable car buying experience with us! Thank you for taking the time to share your experience and kind words about our customer service. Please let us know how we can help with any of your vehicle needs in the future.

December 03, 2018

Great car buying experience Reta was very helpful and knowledgeable on the truck I bought from her. Was a great buying experience, no pushy sales tactics, would recommend a frien More

by Carbuyer45
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Dec 06, 2018 -

Capital Toyota, Inc. responded

Thank you for sharing your truck buying experience with Reta! We're happy that she provided you with a great experience and we appreciate the recommendation. Please come see us again!

December 03, 2018

I love Capital Toyota! I want to thank each and every person I dealt with when purchasing a new truck for my husband for Christmas. Josh Wilcox got the ball rolling and foun More

by Jlentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detha Yoder, Josh Wilcox, Michael Heath
Dec 06, 2018 -

Capital Toyota, Inc. responded

This is absolutely amazing feedback to hear! Thank you for the compliments and kind words about everyone that helped you find your husband's truck. We truly do appreciate and value your business and look forward to working with you again in the future!

November 24, 2018

2nd car in 12 months This was our 2nd car from Capital and Alicia Normand our sales person. I don’t have the words to express our satisfaction that we had with both sales. More

by Mickey61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Nov 26, 2018 -

Capital Toyota, Inc. responded

Thank you for the 5-star review, Mickey! Our team is thrilled to have provided you with a fantastic experience. We appreciate you choosing us and look forward to serving you in the future! Have a great day!

November 15, 2018

Great experience awesome employees Was very pleased. great experience. Marco was Super helpful and well prepared he is a excellent salesman. Thx u so much for helping me to choose my n More

by nathalieh66@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Capital Toyota, Inc. responded

Thank you for the review! We appreciate you sharing about your visit at our dealership and we are glad to hear that you had such a great experience with us. We hope you choose us the next time you are in the market for a new vehicle.

November 11, 2018

Reta Maynor Thanks to Reta in the pre-owned department for trying to find a vehicle for my son. She diligently worked to find the right car. More

by Me
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Nov 13, 2018 -

Capital Toyota, Inc. responded

Reta will appreciate the shout out! It's great to know you enjoyed your experience with us. Let us know if you or your son need anything in the future.

November 10, 2018

Great experience Alicia and Deetha were awesome. My son was making his 1st vehicle purchase and they were both very attentive to his needs and informative. Will More

by Kswaff11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Nov 13, 2018 -

Capital Toyota, Inc. responded

Thank you so much for the wonderful rating! We pride ourselves on our knowledgeable and helpful staff members. Thank you for your business and we look forward to seeing you again in the future!

November 10, 2018

Excellent Without Question Marco was an excellent salesman. He first asked questions to get a general idea of what I liked. Then he drilled deeper into what I though was importa More

by wcarterh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Capital Toyota, Inc. responded

Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Marco. We appreciate you taking the time to share your positive feedback. We appreciate your business and look forward to seeing you again!

November 03, 2018

Jeff’s Camary Marco was very knowledgeable & friendly. He took the time to explain everything in detail and he went above and beyond! He did an excellent job! More

by Jeffs Camary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Morgan, Alfred Odister
Nov 05, 2018 -

Capital Toyota, Inc. responded

Thank you for the review, Carolyn and Jeff! We are glad to hear that Marco was able to help you so much. We love hearing when our employees provide the customer with a great experience. Let us know if there is anything else we can help you with.

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