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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,986 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,986 reviews

June 18, 2025

Very clean, efficient and courteous staff. Pick up and drop off was very organized and efficient. More

by Sherryevanswalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Sherry, for your wonderful feedback! We’re delighted to hear that you enjoyed the cleanliness of our facility and the efficiency and courtesy of our team. Providing an organized and seamless experience — from drop-off to pick-up — is so important to us. We truly appreciate your trust in Capital Toyota and look forward to welcoming you back again soon!

June 17, 2025

Great experience ! Would recommend him to anyone looking for a great car! Luke was a STAR 🌟 More

by treyedwards10177
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Trey, for sharing your great experience! We’re thrilled to hear that Luke took such wonderful care of you — he truly is a STAR in our eyes too! 🌟 Your recommendation means so much to us, and we look forward to helping you or anyone you send our way find the perfect car. Thanks again from all of us at Capital Toyota! 🚗✨

June 15, 2025

Where do I begin ? Greeted by Bryan Bunch and I couldn’t be Happier.. Bryan, I owe you my heartfelt gratitude, time, effort, patience for a very indecisive 🤷🏻‍♀️ , en More

by didden.charlene4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service who filled my tank and washed my car ! And the wonderful friendly Receptionist! , Bryan Bunch
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Jun 19, 2025 -

Capital Toyota, Inc. responded

Wow, Charlene, thank you for sharing such a wonderful and heartfelt review! Bryan and the entire Capital Toyota team are overjoyed to know you felt so welcomed, cared for, and comfortable throughout your journey. We understand that buying a car can feel overwhelming, so it means the world that Bryan could be there with patience, care, and all the extra time you needed. Congratulations on your Ride & Die RAV4 — we love that name! 🎉 Your kind words inspire us all to keep giving our very best. Thank you for choosing Capital Toyota and for sharing your experience so warmly. We can’t wait to see you again soon!

June 14, 2025

Luke was very polite and helped us upgrade from our 2013 Camry into a 2025 Camry! Great experience all around!! More

by Nsingleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We’re thrilled Luke could help you upgrade from your trusty 2013 Camry to a brand-new 2025 model. What a fantastic upgrade! We’re so happy to hear you had a great experience all around, and we look forward to seeing you again soon at Capital Toyota. Enjoy your new Camry!

June 14, 2025

Very friendly and professional. I would highly recommend this dealership. We traveled 125 miles and would come back again. More

by Nsingleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your kind words and for traveling all the way to Capital Toyota! We’re honored by your recommendation and thrilled that our friendly and professional team made your visit worthwhile. We can’t wait to welcome you back anytime — safe travels until then!

June 12, 2025

Luke was amazing. Immediately met us and answered all of our questions. I would buy another vehicle from him. More

by robert.p.barber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Robert! We’re thrilled to hear that Luke was amazing and made you feel well cared for from the moment you arrived. We’ll be sure to share your kind words with him. We look forward to helping you again whenever you’re ready for your next vehicle at Capital Toyota! 🚗✨

May 31, 2025

Luke was very helpful in answering my questions and directing me to the right car. More

by Stephen Himka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Capital Toyota, Inc. responded

Thank you, Stephen! We're so glad Luke was able to guide you and help find the right car for your needs. At Capital Toyota, we’re always here to listen, support, and make the process as easy as possible. We appreciate your trust!

May 30, 2025

First time buying a car out of state. Bryan and the team took care of us and always gave us updates. More

by Simoncraig21
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bunch
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Jun 05, 2025 -

Capital Toyota, Inc. responded

Thank you, Simon! We’re honored you chose Capital Toyota for your first out-of-state car purchase. Bryan and our entire team are committed to keeping you informed and cared for every step of the way. Welcome to the Capital Toyota family—we’re here whenever you need us!

May 30, 2025

May 29,2025 My grandson arrived home after an 8-hour drive, from 6 months of training for the US Army. He immediately wanted to go to Capital Toyota. He wanted to establish credit with Toyota and bu More

by teresajokirby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trevor Rodick
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Capital Toyota, Inc. responded

Hi TJK, thank you for sharing this important experience. We deeply respect and honor your grandson’s commitment to serve our country, and we sincerely regret that his visit to Capital Toyota did not meet the high standard of care and understanding he deserved. We strive to support every customer with empathy and respect, especially those who serve our nation. We’d love the opportunity to make this right and explore ways to help your grandson start his Toyota journey on the right foot. Please ask him or you to reach out directly to our Sales Manager so we can personally assist and show our gratitude for his service. Thank you again for your honesty—serving those who serve is at the heart of our values, and we want to do better.

May 29, 2025

I recently purchased a car with the help of Luke, and I couldn’t be happier with the experience! From the moment I walked into the dealership, Luke was professional, friendly, and genuinely focused on help More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Brittany! We’re thrilled to hear Luke provided such a professional, friendly, and genuine experience. Helping you find the perfect car with honesty and care is exactly what we aim for at Capital Toyota. Enjoy your new ride, and know we’re here anytime you need us!

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