Capital Toyota, Inc.

Capital Toyota, Inc. responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had an excellent service visit for your old FJ at Capital Toyota. Richard and our team take pride in delivering top-notch customer service and ensuring that our customers are well-informed throughout the maintenance and repair process. It's fantastic to know that Richard's communication, expertise, and timing met your expectations. Your satisfaction and the smooth performance of your vehicle are of utmost importance to us. We're delighted that your FJ is running exceptionally well after the service. If you ever need further assistance, maintenance, or have any questions, don't hesitate to reach out to Richard or any member of our team. We're here to provide you with the same level of care and expertise in the future. Safe travels and enjoy your fantastic FJ!

Capital Toyota, Inc. responded

Thank you for taking the time to share your feedback about your recent visit to Capital Toyota. We're pleased to hear that you experienced fast and friendly service during your general maintenance appointment. Your time is valuable, and we're committed to providing efficient and quality service to all our customers. We apologize for any oversight regarding the update on your wipers. We strive to communicate clearly and ensure that all aspects of your vehicle's maintenance are addressed. Your feedback is invaluable in helping us improve our processes, and we'll use this opportunity to refine our communication with our customers. If you have any concerns or would like to follow up on your wipers or any other aspect of your visit, please don't hesitate to reach out to us. We're here to assist you and ensure your complete satisfaction. Thank you for choosing Capital Toyota for your automotive needs. We appreciate your business and look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had an excellent scheduling process and a speedy visit to Capital Toyota. Your time is valuable, and we're dedicated to providing efficient and convenient service to all our customers. It's wonderful to know that you were in and out in 20 minutes or less. We strive to make every visit as seamless and timely as possible. If you have any more vehicle needs, questions, or want to schedule another appointment, please don't hesitate to reach out. We're here to assist you in any way we can. Safe travels and thank you for choosing Capital Toyota for your automotive needs. We look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your wonderful experience with Marquita at Capital Toyota! We are absolutely thrilled to hear that Marquita's expertise and dedication made your vehicle-buying process a breeze. Our team takes immense pride in providing exceptional service to our customers, and Marquita is truly a gem when it comes to helping our valued clients find the perfect fit. Your kind words about Marquita's ability to predict your preferences even before you did are heartwarming. It's moments like these that remind us why we're in this business – to make your car-buying journey enjoyable and tailored to your needs. We're delighted that you found the purchase process to be the fastest and simplest you've experienced. Your satisfaction is our ultimate goal, and we're grateful for your trust in choosing Capital Toyota. Whenever you're ready for your next automotive adventure, whether it's another purchase or simply dropping by to say hello, know that Marquita and the rest of our team will be here with open arms. Drive safely and enjoy your new vehicle to the fullest!

Capital Toyota, Inc. responded

Thank you so much for your kind words and for sharing your positive experience with our service facilities at Capital Toyota! We're delighted to hear that you found our facilities well-maintained and our representatives courteous and helpful. Providing excellent service and a seamless check-in process are top priorities for us, and your feedback is truly appreciated. We're honored by your recommendation and the trust you've placed in us. If you ever have any more service needs in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your automotive journey is as smooth and enjoyable as possible. Safe travels, and we look forward to serving you again!

Capital Toyota, Inc. responded

Thank you for taking the time to share your experience with Richard Levi, your service advisor at Capital Toyota. We're thrilled to hear that Richard has been providing you with excellent advice and that our technicians consistently deliver quality work on your vehicle. At Capital Toyota, we strive to provide our customers with the best possible service, and your feedback is a wonderful affirmation of our efforts. We're proud to have Richard on our team, and we'll make sure to pass along your kind words to him. If there's ever anything else you need assistance with or if you have any questions in the future, please feel free to reach out. We're here to ensure your continued satisfaction and a positive automotive experience. Wishing you many more worry-free miles ahead!

Capital Toyota, Inc. responded

We're delighted to hear about your positive experience! It's fantastic that your car was ready for you upon arrival, and we're glad we could efficiently complete the service you needed. We believe in transparent and fair pricing, so it's wonderful to know you didn't have to pay an exorbitant amount. Thank you for choosing us, and we look forward to providing you with more hassle-free and reasonably priced services in the future!

Capital Toyota, Inc. responded

Thank you so much for your kind words and for taking the time to share your positive experience at Capital Toyota! We're absolutely thrilled to hear that you found our dealership wonderful and our staff friendly and efficient. We strive to provide top-notch service to all our valued customers, and your feedback reaffirms the hard work we put in every day. It's fantastic to know that you noticed our commitment to minimizing wait times for service. We understand that your time is precious, and we're dedicated to ensuring that your visit to our dealership is as convenient and hassle-free as possible. We truly appreciate your support and trust in Capital Toyota. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again and maintaining the same level of excellence that you've come to expect from us. Thanks again for choosing Capital Toyota!

Capital Toyota, Inc. responded

Thank you for taking the time to provide feedback on your recent service experience with us. We're pleased to hear that you found our service to be quick and efficient. Your time is valuable, and we strive to make your visit as convenient as possible. We also appreciate your honesty about the cost, even with the coupon. While we do our best to provide competitive pricing and offer coupons to help our customers save, we understand that vehicle maintenance expenses can still add up. If there's anything specific you'd like to discuss about the cost or if you have any other questions, please feel free to reach out to us. Your feedback helps us continually improve our services and offerings. Thank you for choosing Capital Toyota for your vehicle service needs. We hope to have the opportunity to serve you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your feedback about your experience with Currie at our dealership. We're delighted to hear that you had such a positive interaction with him. It's wonderful to know that Currie provided you with exceptional service and went above and beyond to assist you without being pushy. We take pride in our team's commitment to transparency and honesty, and we're glad that Currie presented all the information in a straightforward manner without any hidden fees. Your recommendations to others to see Currie personally mean a lot to us. Word-of-mouth referrals are a testament to the quality of service we strive to provide, and we're grateful for your trust in us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service in the future. Thank you for choosing us at Capital Toyota!