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Capital Toyota, Inc.
Chattanooga, TN
1,994 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,994 reviews
July 08, 2024
Curry was extremely helpful. Very patient with all my questions. He took his time to make sure I was comfortable and well informed. I would recommend him to all of my friends and Very patient with all my questions. He took his time to make sure I was comfortable and well informed. I would recommend him to all of my friends and family. More
by Mpaynemurray
July 08, 2024
They did not repair tire bead leak, which I've had before and told them about, because they only sprayed it with soapy water and didn't see the leak. I told them that the prior episode also missed the leak and told them about, because they only sprayed it with soapy water and didn't see the leak. I told them that the prior episode also missed the leak with that method and could only be discovered and fixed by taking the tire off and reseating the bead. The customer service rep was nice and said to come back when it goes down again because a 2nd visit for the same problem gets management involved. I'd rather not have to come in again when I am nearly certain what the problem is, as I've had it before recently with another tire on the same truck. More
by Limeclimber
Employees Worked With
July 04, 2024
Great experience and excellent customer service that attended all needs required for a safe car. attended all needs required for a safe car. More
by arturorocha10
Employees Worked With
Other Employees :
Richard Levi
July 03, 2024
It was a very professional shopping experience. At other dealerships we were treated badly for being women. At Capital Toyota we were treated with kindness and respect. Will worked hard to find the At other dealerships we were treated badly for being women. At Capital Toyota we were treated with kindness and respect. Will worked hard to find the right car for us, and made sure the car was perfect before we took it home. Chandler helped with finishing the financial part, and was also helpful. Overall, a great experience! More
by peytons2329
June 27, 2024
I have been severely disappointed by the service I have gotten from the dealership. Previously, I had been over the moon with the service provided by this dealership, so much so that I have given a measure gotten from the dealership. Previously, I had been over the moon with the service provided by this dealership, so much so that I have given a measure of grace when things were subpar in the last year or so. Now I am out of grace. I live 2.5 hours away and work full time, to take time to bring the 4Runner to this location is a minor event for my family. When I brought the car in, I had a tech go with to see if the car would make the sounds in question. This was the third attempt for one of the sounds. BEHOLD!! The tech heard both sounds!!! I was relieved as I believed the issues would be addressed. I was so wrong.... After the car was at the dealership half a day the day I dropped it and all day the next....I got there to find that the 3X sound was completely unmentioned and the new sound was mentioned only that the sound can be heard, but cannot be identified 'because there is too much personal property in the vehicle. Really? So, did no one think to call me to clue me in? I could happily come by and remove any/all items interfering with your $90 diagnostic task. It kills me that I had to pay for an incomplete service and was only made aware that the service was incomplete at a time when there was no opportunity to remedy 'the problem' because i am due back to work in the morning.....2.5 hours away......and the Service Dept is now closed.....and my Service guy nor the manager is on site..... Do you see what I'm getting at here? Yes, I'm mad. I've given grace when your finance guy over charged me at the time of purchase....I've given grace when your service department returned me my vehicle with the dash still disassembled after a repair and the contents of my glove box strewn around the floorboards......I believe I've been gracious..... now what? I expect to hear from someone without delay..... More
by moxiekenney
Employees Worked With
June 26, 2024
Service department is good. They did not try to upsell me. They are a little higher in cost than a non dealership They did not try to upsell me. They are a little higher in cost than a non dealership More
by Slimpickens2020
Employees Worked With
June 26, 2024
My car smelled like oil and gasoline and the hood wasn’t fully latched and came open as I was driving on the highway fully latched and came open as I was driving on the highway More
by Karen.pittman
Employees Worked With
