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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,988 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,988 reviews

November 28, 2023

Curry recently went above and beyond to help us out of a very bad situation with our previous vehicle. He made everything easy, seamless and as stress free as possible. This was the 3rd time that Curry has More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Capital Toyota, Inc. responded

We're truly grateful for your continued trust and loyalty, and we appreciate you taking the time to share your positive experience with Curry! 🌟 It's heartening to hear that he went above and beyond to assist you in a challenging situation, making the process easy, seamless, and as stress-free as possible. Providing exceptional service, especially in difficult times, is a priority for us, and we're thrilled that Curry has been able to consistently deliver that for you. Thank you for recommending Curry and for being a valued customer. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We look forward to serving you for all your future car needs!

November 28, 2023

Very nice people and easy to work with. They also got the maintenance done on my vehicle in a very good timely manner. More

by rascal739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Blevins
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Nov 29, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind words! We're delighted to hear that you found our team to be very nice and easy to work with. Ensuring a positive and straightforward experience for our customers is a top priority, and we're glad that it reflected in your interaction with us. We're also pleased to hear that the maintenance on your vehicle was completed in a timely manner. Your satisfaction with our services is important to us. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

November 28, 2023

I had mechanical work performed on my truck. The process was super easy as they provided quick, timely, and honest responses. They picked up my truck, interacted throughout the day to let me kno More

by shop_s_mart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Levi
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Nov 29, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with the mechanical work on your truck! 🚚💙 We're delighted to hear that the process was super easy for you, with quick, timely, and honest responses from our team. Providing transparent communication and efficient service is our priority, and we're thrilled that you felt well-informed throughout the entire process. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your trust in us, and we look forward to serving you again in the future!

November 22, 2023

They do a great job in service of your vehicle. Are very friendly and aim to please More

by lthomas5938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Foster
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Nov 27, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Capital Toyota. Providing excellent service and aiming to please our customers is what we strive for. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Your satisfaction is our priority. Thank you for choosing Capital Toyota!

November 18, 2023

Very professional and everyone is very nice. Prices are pretty much consistent with competitors prices. More

by DEEHIKER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, don't remember his last name
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Nov 21, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive feedback about our team at Capital Toyota! We're delighted to hear that you found our staff to be very professional and nice. It's our goal to provide a welcoming and customer-friendly environment. We appreciate your acknowledgment of our pricing transparency, and we strive to offer competitive prices in the market. If there's anything else we can do for you or if you have further feedback, please feel free to reach out. We value your business and look forward to serving you again in the future.

November 15, 2023

I was greeted by Gary with a smile and a friendly hand shake. Started off what I thought would be a un easy moment and turned it into a friendly conversation. Services were explained and performed. In a t More

by oshabruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that Gary's warm greeting and friendly approach turned what could have been an uneasy moment into a pleasant conversation. It's great to know that our team was able to explain and perform the services to your satisfaction in a timely manner. If there's anything else you need or if you have further feedback, please feel free to reach out. We appreciate your kind words and look forward to serving you again in the future.

November 14, 2023

I'm a new client of this dealership. Personnel respected my time with their efficiency, Gary graciously informed me of progress during services and made excellent recommendations for my More

by clgoldman8588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Capital Toyota, Inc. responded

Welcome to Capital Toyota! We're delighted to hear that our team respected your time, and you found our services efficient. Gary's dedication to keeping you informed and providing excellent safety recommendations is commendable, and we're pleased to know that you had a positive experience. If there's anything else you need or if you have further feedback, please don't hesitate to reach out. We look forward to serving you and ensuring your continued satisfaction.

November 14, 2023

Quality service center, and the purchase of my Sienna went smoothly. Would recommend to friends and family. More

by carolesfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a smooth experience with the purchase of your Sienna and that our service center provided quality service. Your recommendation to friends and family means a lot to us. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We appreciate your trust in Capital Toyota and look forward to serving you again.

November 14, 2023

The first five free services are done, but I will be back to Capital Toyota with my 2022 Sienna. It's the only place that I will trust to work on my vehicle. We know they use genuine Toyota parts. This ma More

by SpitfireTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for choosing Capital Toyota for your Sienna's first five services! We're honored to be your trusted service center, and we're pleased to know that you'll be returning with your 2022 Sienna. Using genuine Toyota parts is a priority for us to ensure your vehicle remains a Toyota in every aspect. If there's anything specific you'd like to address or if you have further comments, please feel free to reach out. We appreciate your loyalty and look forward to continuing to provide top-notch service for your Toyota.

November 14, 2023

I am very happy with the repair department. They went above and beyond with service. More

by elm101749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback! We're delighted to hear that you are very happy with our repair department and that they went above and beyond with the service. Providing excellent service is our goal, and we appreciate your acknowledgment of our team's efforts. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We value your satisfaction and look forward to serving you again.

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