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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,988 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,988 reviews

October 20, 2023

I have been using Capital Toyota for at least 11 years. In all that time they have been great. The people at Capital have always been extremely courteous, competent and a pleasure to work with! More

by Donna Wharton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Smith, Richard Levi
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Oct 22, 2023 -

Capital Toyota, Inc. responded

Thank you for being a loyal customer of Capital Toyota for over a decade! We truly appreciate your continued trust in us. It's wonderful to hear that our team has consistently provided you with courteous and competent service throughout these years. We strive to make your experience a pleasure, and we're here to assist you whenever you need us. Your satisfaction is our top priority, and we look forward to many more years of serving you. Thank you for your kind words and for being a part of the Capital Toyota family!

October 19, 2023

Quick, easy , professional, could not have been any easier, I was in and out for my 5000 mile service before I could finish my coffee and they are dog friendly lots of love for Frankie More

by chasheeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Turner
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Oct 22, 2023 -

Capital Toyota, Inc. responded

We're delighted to hear that your 5000 mile service at Capital Toyota was quick, easy, and professional. Providing efficient and hassle-free service is important to us. It's also wonderful to know that you had a pleasant experience and that we're dog-friendly – Frankie must have enjoyed the visit too! If you have any more feedback or if there's anything else we can do to make your future visits even better, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!

October 16, 2023

Curry Stone really hit it out of the park with customer service! He listened to what I wanted and actually found the perfect SUV for me with everything I wanted. He let me drive the car around for a bit to More

by Lindsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your fantastic experience with Curry Stone and our team. We're thrilled to hear that Curry provided you with exceptional customer service and helped you find the perfect SUV. Ensuring you get exactly what you want and even allowing you to take the car for a spin to ensure it's the right fit is our goal. We understand the challenges in the current market, and we're delighted to have made the process easy for you. Your recommendation to friends and family means a lot, and we look forward to serving you again in the future. Thank you for choosing Capital Toyota!

October 14, 2023

Great service, great people. Very efficient and professional. I would recommend to everyone. Thank you. More

by DWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Blevins
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Oct 17, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us. We're thrilled to hear that you received great service from our team, and we appreciate your kind words about our efficiency and professionalism. Your recommendation to everyone is greatly appreciated, and we look forward to serving more customers with the same level of excellence. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota!

October 13, 2023

This is my 3rd car purchased for Curry! He ALWAYS makes it soooooo easy for me. I literally bought my Infinity Q60 without even seeing it first…that’s how trustworthy this man is….he’s a st More

by MissPriss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Capital Toyota, Inc. responded

Thank you for your continued trust and loyalty. It's wonderful to hear that you've purchased your 3rd car through Curry, and we're delighted to have you as a valued customer. Your confidence in Curry speaks volumes about his trustworthiness and professionalism. We take pride in providing straightforward and reliable service to our customers, and it's great to know that you've experienced this with us. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing Capital Toyota!

October 10, 2023

Brought truck in for. Service and windshield wiper hose replacement because it broke for the second Time I think the oil got changed but forgot to fix hose it cost me 12 d More

by williamguitard11
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Capital Toyota, Inc. responded

We're sorry to hear about your experience, and we apologize for any inconvenience. Your feedback is important to us, and we appreciate you bringing this issue to our attention. We'll ensure that your concerns are addressed with the team to prevent such oversights in the future. Please reach out at 423-892-0661 and ask for our service manager.

October 06, 2023

Was great and fast service easy in easy out very nice people cashier was nice and polite More

by rexawolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Blevins
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Oct 09, 2023 -

Capital Toyota, Inc. responded

We're thrilled to hear that you had a great and fast service experience at Capital Toyota! 😄 It's wonderful to know that our team made your visit easy and pleasant. We appreciate your kind words about our cashier as well. If you ever have any more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and your satisfaction is our goal! 🚗💨😊

October 05, 2023

Just had the 25k service for my Toyota venza this morning. Excellent service and quickly completed. Good results and a pleasant experience. More

by bwhitfield7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Capital Toyota, Inc. responded

We're thrilled to hear about your excellent experience with the 25k service for your Toyota Venza at Capital Toyota! 🌟 Our team takes pride in providing efficient and top-notch service to our valued customers. It's wonderful to know that the service was completed quickly and that you're pleased with the results. At Capital Toyota, we aim to make every visit a pleasant and stress-free experience, and your feedback reinforces our commitment to excellence. If you have any more service needs or questions in the future, please don't hesitate to reach out. We're here to assist you with all your automotive needs. Thank you for choosing Capital Toyota for your Toyota Venza's service, and we appreciate your kind words! 🚗💨

September 30, 2023

Service is always 100% first class. Always do what they say when they say it for how much they say it will be. Love this place! More

by Michaelarnoldsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Capital Toyota, Inc. responded

We truly appreciate your glowing feedback! 🌟 At Capital Toyota, providing 100% first-class service is our commitment to our valued customers, and we're thrilled to hear that we've consistently met your expectations. Reliability and transparency are key aspects of our service, and it's wonderful to know that you appreciate our dedication to delivering on our promises. Your loyalty means the world to us, and we're honored to have your trust and support. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with exceptional service in the future. Your satisfaction is our priority!

September 26, 2023

Great service. ..and Debbie is a top notch valet! Will be back when the other car needs service! More

by ccshenkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie - Valet
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Oct 05, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your experience with our great service and recognizing Debbie as a top-notch valet at Capital Toyota! 🌟 We appreciate your kind words, and we're delighted to hear that you'll be returning for service when your other car needs it. Your satisfaction is important to us, and we look forward to providing you with exceptional service once again. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we can't wait to serve you again!

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