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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,388 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,389 reviews

October 15, 2020

I appreciated the convenience of having my wife's vehicle picked up at her work. It was picked up and returned on time. The communication was good. I would definitely recommend Capital Toyota! More

by Rod G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy Gammon
Oct 19, 2020 -

Capital Toyota, Inc. responded

On behalf us all of us at Capital Toyota, I would like to thank you for sharing this great review about our dealership!

October 14, 2020

Great, fast, courteous service. Excellent customer service. Honest and easy to deal with. No gimmicks to bring you in. Best car buying experience so far !!! More

by Bootzie2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe - quick easy to deal with. Explained all questions up front.
Oct 19, 2020 -

Capital Toyota, Inc. responded

Thanks for sharing your rating with us and the community!

October 09, 2020

The people were nice and service was great I will do business with them again Toyota is the best when it comes to buying cars. More

by ninjaarts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Capital Toyota, Inc. responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

October 06, 2020

Excellent communication with highly professional and friendly salesman, super pricing on high quality car, thorough and straight forward process at every stage - highly satisfied customer More

by Lenanbillakin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Capital Toyota, Inc. responded

Congratulations on your new Toyota! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with an excellent experience. We look forward to working with you again in the future.

September 12, 2020

Chandler was awesome assisting us with our used car purchase. He was very honest and accommodating. The entire process was accomplished in a short period of time and we would highly recommend Chandler More

by Mardbow
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Capital Toyota, Inc. responded

We appreciate your feedback about your experience. We are ecstatic to hear that your experience was an exceptional one. Welcome to the Capital Toyota Family.

September 04, 2020

Marquita was friendly, professional and informative. When we trade again, we will be seeking her out. She made our whole experience a pleasant one. We love our new Highlander! More

by Scamp749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Capital Toyota, Inc. responded

We appreciate your kind words about Marquita. Thank you for trusting us with your vehicle needs. Welcome to the Capital Toyota Family.

August 28, 2020

Marquita Jones will definitely be recommended to anyone who ask me that is look for a sale person ! She was helpful, honest, kind, and gets the job done! I’m very happy with my purchased ! More

by Vanessamansapha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Capital Toyota, Inc. responded

We couldn’t be happier that Marquita provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Capital Toyota team.

August 26, 2020

5 stars beginning to end! A complete pleasure purchasing a car with the help of Marquita Jones. I contacted Marquita and told her exactly what I was looking for. Within days she called me and in no time, I More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Capital Toyota, Inc. responded

Congratulations on your new Lexus! Thank you for taking the time to write about your experience. It is wonderful to hear that Marquita was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

August 01, 2020

Purchase of my RAV 4 was very fast and convenient. Service after the sale with some minor issues was sorely lacking. Even after several attempts and a certified letter I still have not received a 17$ More

by CR
Customer Service
Recommend Dealer
No
Employees Worked With
Hector Jaramillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Triplett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your feedback with us! Our team works to provide top-notch customer service for every customer, so we regret to hear that we were unable to meet your expectations with the experience we provided you. If you would please reach out to Shawn Cordell at 423-892-0661

July 29, 2020

Purchase of the truck went smoothly, except for one item Great experience overall and the GM Eddie Triplett was able to correct one small challenge about lifetime warranty on truck purchased upon his return. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Capital Toyota, Inc. responded

Tom, we are happy to hear that everything worked out as it should. We are thrilled to hear your experience was a 5 star worthy one. We look forward to serving you in the future.

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