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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,988 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,988 reviews

September 25, 2023

Curry was the most helpful sales rep. I’ve ever worked with. He makes the process very easy and is helpful at each step of it. More

by collinsgriffin77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind words about Curry, your sales representative at Capital Toyota! 🌟 We're thrilled to hear that he provided you with such a helpful and easy car-buying experience. At Capital Toyota, we strive to make the process as smooth as possible for our customers, and Curry's dedication to assisting you at each step is greatly appreciated. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to serving you with the same level of excellence in the future. Enjoy your new vehicle!

September 24, 2023

I always feel welcome and appreciated at Capital Toyota. My car is always taken care of. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Millican
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Oct 05, 2023 -

Capital Toyota, Inc. responded

We're delighted to hear that you always feel welcome and appreciated at Capital Toyota, and that your car is well taken care of! 🌟 Your comfort and satisfaction are important to us, and we're committed to providing you with excellent service every time you visit. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with exceptional service and support. Your loyalty means the world to us!

September 22, 2023

I love Toyota, such good friendly service. I'd recommend to any one. Thank you More

by deena_113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Capital Toyota, Inc. responded

We're delighted to hear that you love Toyota and that you've had such good, friendly service at Capital Toyota! 🌟 Your recommendation means a lot to us, and we appreciate your kind words. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Toyota and for choosing Capital Toyota. We look forward to continuing to provide you with top-notch service and support. Have a wonderful day!

September 22, 2023

Prompt service with excellent communication. Receive timely beneficial emails of upcoming service and maintenance specials More

by Drwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Turner
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Oct 05, 2023 -

Capital Toyota, Inc. responded

We're thrilled to hear that you've been receiving prompt service with excellent communication at Capital Toyota! 🌟 Our goal is to keep our customers informed and provide timely service, and we're delighted that you've been benefiting from our emails about upcoming service and maintenance specials. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with exceptional service and support. Your satisfaction is important to us!

September 20, 2023

Great friendly service and smiling faces ! Thanks for everything we love our new car ! Good job More

by Livelymelanie07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Capital Toyota, Inc. responded

Thank you for your wonderful and heartwarming review! 😊 We're absolutely thrilled to hear about your great experience with our friendly team at Capital Toyota. Your kind words truly make our day, and it's fantastic to know that you love your new car. We take pride in delivering top-notch service and seeing smiling faces like yours is what motivates us to continue doing our best. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to support you on your journey with your new car. Once again, thank you for choosing Capital Toyota. We're grateful for your trust, and we look forward to serving you with the same warmth and care in the future. Enjoy every moment with your new car!

September 19, 2023

Curry is Very helpful and kind! I will absolutely be back for anything I may need!! More

by emily brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! 😊 We're delighted to hear that Curry provided you with helpful and kind assistance at Capital Toyota. Customer satisfaction is our utmost priority, and it's heartwarming to know that Curry made your experience a positive one. We look forward to welcoming you back for any future needs you may have. If you ever require further assistance or have any questions, please don't hesitate to reach out. We're here to support you. Once again, thank you for choosing Capital Toyota, and we appreciate your kind words. We're committed to providing you with the same level of helpfulness and kindness in the future.

September 18, 2023

I had an amazing experience with this dealership and it’s employees! Curry was very helpful and kind throughout the entire process and he made sure I understood everything since this was my first time buying More

by ericaculberson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your amazing experience at Capital Toyota! 😊 We're thrilled to hear that Curry provided you with exceptional assistance and made your first-time car buying experience a smooth and informative one. Curry's dedication to ensuring you understood everything is a testament to our commitment to excellent customer service. Your recommendation is greatly appreciated, and we're honored to have earned your trust. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to support you. Once again, thank you for choosing Capital Toyota, and we appreciate your kind words. We look forward to continuing to provide you with the same level of helpfulness and kindness in the future.

September 16, 2023

on time and very informative i would lik to compliment your service people on there friendly service More

by njack2695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi, Ashley Foster
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Sep 21, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind words! 😊 We're pleased to hear that you had an on-time service appointment and that our service team provided you with informative and friendly service at Capital Toyota. Customer satisfaction is our top priority, and we appreciate your compliments for our service professionals. We will make sure to pass on your positive feedback to them. If you ever need any further information or assistance in the future, please don't hesitate to reach out. We're here to support you with all your automotive needs. Once again, thank you for choosing Capital Toyota, and we appreciate your feedback. We look forward to continuing to provide you with timely and friendly service in the future.

September 12, 2023

Pleasant and courteous staff. Only complaint is cost of service. Service explained in detail with hard copy. More

by Sdedemann75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to provide your feedback. We're pleased to hear that you found our staff pleasant and courteous. It's important to us that our customers have a positive experience during their visits. We also appreciate your feedback regarding the cost of service. We understand that pricing can be a concern, and we continually strive to offer competitive and transparent pricing. We're glad to know that the service was explained in detail, including providing you with a hard copy. Clarity and transparency in service are important to us, and we will continue to work on ensuring our customers receive the information they need. If you have any further questions or concerns or would like to discuss your experience in more detail, please don't hesitate to reach out. We're here to serve you and address your needs. Thank you for choosing Capital Toyota, and we look forward to assisting you with all your automotive needs.

September 11, 2023

I had a fantastic experience dealing with Jeremy Wright and Capital Toyota. The staff was very polite and attentive. Jeremy was very easy to work with and went out of his way to make the buying process s More

by AMURRAY2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Capital Toyota, Inc. responded

We are thrilled to hear about your fantastic experience with Jeremy Wright and the entire team at Capital Toyota. Thank you for taking the time to share your positive feedback. It's wonderful to know that Jeremy made your buying process simple and fast, addressing all your questions and ensuring you were well-acquainted with the features of your new car. Providing attentive and polite service is a top priority for us, and it's great to hear that you felt well taken care of. Your recommendation of Jeremy to others is a testament to his dedication and professionalism, and we genuinely appreciate your trust in us. If you ever have more questions or require further assistance, please do not hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to serving you and others in the future.

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