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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,375 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,375 reviews

June 19, 2020

Listened to what I was concerned about and followed up with me on all items . Very professional. Seemed like he genuinely wants to give you the best service. More

by Lyndaorbob
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Capital Toyota, Inc. responded

We appreciate your kind words and 5 stars!

June 13, 2020

On time and quick service. Very thorough and informative prior to work being completed. Quick checkout process. Was given a list of services needed in near future without being pressured to complete that da More

by hcampbe7
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Jul 22, 2020 -

Capital Toyota, Inc. responded

Our Service Team is happy to know that your experience was a great one! We strive to create a culture that our clients can feel relaxed in. Thank you for your feedback & your 5 stars!

June 11, 2020

Great experience! Quick and friendly service, great selection, a smooth experience overall. I would definitely recommend and purchase with this dealership again! Thank you so much! More

by laurabethpettigrew
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Capital Toyota, Inc. responded

We appreciate the feedback on your experience with us. Our Team is ecstatic to hear you were happy with your visit. Congratulations & Welcome to the Capital Toyota Family!

June 10, 2020

Service was provided in a timely manner and without issue. Chris went out of his way to get to work on time - much appreciated. We have used Capitol Toyota for many years an have never been disappointe More

by dgb2
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reta Maynor
Jul 22, 2020 -

Capital Toyota, Inc. responded

Thank you for your kind review and 5 stars. We are thrilled to hear Chris created such a memorable experience for you all.

June 09, 2020

Capital Toyota is a great place to get your Toyota truck serviced..They always do an excellent job on my truck.If there are any issues they take care of it. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Capital Toyota, Inc. responded

We appreciate your feedback. Thank you for your loyalty and your kind words.

June 08, 2020

They have been exceptional and easy to work with on every service of my vehicle (which I purchased at another dealer). I’m a dedicated Toyota owner and will definitely consider them for my future purchases d More

by Nikki G
Recommend Dealer
Yes
Employees Worked With
Bethany Stewart
Jul 22, 2020 -

Capital Toyota, Inc. responded

We are glad to know you continue to choose us for your service needs. Our Team appreciates your 5 stars and continued loyalty!

May 26, 2020

Easy, unpressured buying experience at Capital Toyota Picked out a Tundra on their website, and requested availability. Quick response, COVID-19 responsible, to set-up driving test. Salesperson Patrick More

by ernie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Capital Toyota, Inc. responded

Welcome to the Capital Toyota family & Congratulations on your New Tundra! We are thrilled to hear Patrick created such an easy, stress-free experience for you. We appreciate your feedback!

May 18, 2020

This review is for Brandon Painter. We came from out of town to make a purchase and Brandon made everything in the process go smoothly and easily. There were no surprises and we were completely satisfied w More

by Nick
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a 5-star review. We will be sure to let Brandon know about your kind words.

May 16, 2020

Definitely would recommend to others for a new car. The sales team was really nice and helped me out through everything I needed help with it had a question about. They were aggressive in finding me a good More

by Alex
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McGuffee
Aug 17, 2020 -

Capital Toyota, Inc. responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

May 14, 2020

Was not given the service advisor that I chose when I booked the service. (5/13/30) This has happened before. I will take my business elsewhere if this practice continues. More

by Pike Decaf
Recommend Dealer
No
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Whitaker
May 20, 2020 -

Capital Toyota, Inc. responded

Pike We're Sorry this has happened and I will be sure to let the service manager know. Please feel free to reach out to Marty Woody or Betsy Gammon if you would like to talk with us about your visit. Your feedback is important to us so please let them know if there's anything we can do to gain back a 5-star review.

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