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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,622 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,622 reviews

May 27, 2021

Wonderful service! Chris Smith always goes above and beyond. He has taken care of both my Toyota’s for several years and has consistently treated me like family. More

by Dunn.charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Capital Toyota, Inc. responded

Thank you Charlie! We are happy to have you in the Capital Toyota family!

May 27, 2021

Excellent attentive service by Andrew Whitaker. Today was another in a long line of good service experiences . I understand I must do 25 words or I my review doesn’t count. Really? More

by JPBaptist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Jun 07, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words! DealerRater doesn't allow us to change how many words it takes to leave a review but we appreciate you taking the time to leave one!

May 26, 2021

Capital Toyota Service Department is always professional and friendly. They do quality work in a timely manner. I highly recommend any service work on your Toyota at this company More

by Old Coach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words Coach! We are happy to have you in the Capital Toyota family!

May 25, 2021

Capital Toyota has always taken great care of us we have purchased three Toyota’s from them and wouldn’t dream of going anywhere else More

by Ccsrx7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Cordell, Andrew Whitaker
May 31, 2021 -

Capital Toyota, Inc. responded

Thank you for your repeat business as well as the kind words! We are happy to have you as part of the Capital Toyota Family!

May 25, 2021

Andrew took good care of me. I love my 2010 Toyota Andrew took good care of me. I love my 2010 Toyota Prius. Best car I've ever had. I will be back soon for 90,000 mile check up More

by Elizabeth Johnson
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Jun 07, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review Elizabeth! The Prius is a great car and we are glad you are happy with it!

May 24, 2021

Excellent service. The sales person, Trevor was very helpful and courteous. The financial advisor was great as well. I would purchase again from this dealership. More

by Kalmbackmavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
May 25, 2021 -

Capital Toyota, Inc. responded

Welcome to the Capital Toyota Family and thank you for the kind words!

May 24, 2021

We’ve bought several cars from Patrick Shadrick, and he’s just a great person, and has treated us fantastic every time we come by. Couldn’t ask for better service from him in sales, and the same for the folk More

by Ted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Capital Toyota, Inc. responded

Thank you, Ted and we are glad to have Patrick on our team! Very glad to hear that you keep having a great experience throughout our dealership!

May 24, 2021

Capital Toyota in Chattanooga, TN made purchasing my new Toyota easy & stress-free. I drove over 6 hours to the dealership & could not have been happier with the experience. They were professional and court More

by nolesroll2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla in phone/internet sales, Robby Hedrick
May 25, 2021 -

Capital Toyota, Inc. responded

Welcome to the Capital Toyota Family and thank you for the kind words! We are so happy to hear that you had a great experience!

May 23, 2021

Courteous, friendly and professional staff. Will did an excellent job and I would work with him again in the future. Only wish you were closer to Lewisburg, TN More

by Lisa.a.white
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget last name... Will @lexus of Chattanooga
May 25, 2021 -

Capital Toyota, Inc. responded

Hi Lisa and thank you for the kind words! We are glad you made the drive and look forward to helping you again in the future!

May 22, 2021

Thank y’all! Excellent customer service! My car had problems unexpectedly on a trip, and Capital Toyota provided help and service. Thank y’all! Blessings More

by Love.covers.garden
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brody Stokes
May 25, 2021 -

Capital Toyota, Inc. responded

Although we are sorry that you had problems, we are glad to welcome you to the Capital Toyota Family!

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