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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,604 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,604 reviews

May 06, 2021

Super professional and excellent customer service. The dealership is very clean and well maintained. The price was very good. We got a good deal on our trade ins. More

by celonina04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becka
May 21, 2021 -

Capital Toyota, Inc. responded

Welcome to the Capital Toyota Family and thank you for the kind words!

May 05, 2021

Scott was very friendly and helpful. He researched the history of my vehicle, found that I had coupons to apply to the service cost and got the vehicle in and out in a timely manner. Thank you Scott! More

by pmhaynes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and we are glad to hear you had a great experience!

May 05, 2021

Patrick helped order my new Rav4 in January and has been excellent in helping me get some additional work done after it's arrival! He has been wonderful in communicating with me and answering any questions More

by Kendra
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Capital Toyota, Inc. responded

Hi Kendra and welcome to the Capital Toyota Family! We are excited to hear about your wonderful experience with Patrick as well as how much you love your new RAV4!

May 04, 2021

Marquita Jones made our online shopping experience easy and simple. It was the first time we ever buy a car without seeing it first, but she made us feel confident that it was the car for us and that it wa More

by Danny21312
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
May 10, 2021 -

Capital Toyota, Inc. responded

Hi Danny, welcome to the Capital Toyota family! Many of Marquita's customers feel the same way you do and we are glad to have her on our team!

May 04, 2021

Great service! My daughter and I purchased cars within the same week. Reta was awesome. She made sure we left with what we wanted. Great experience and service through and through! More

by Agirlsam78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kaufman Financial Department , Reta Maynor
May 10, 2021 -

Capital Toyota, Inc. responded

We would like to welcome you and your daughter to the Capital Toyota family! Reta does an amazing job with her customers and we are so glad you are happy!

May 03, 2021

Rete Maynard was wonderful. We even had a problem with the car the second day. Capital Toyota took care of us with no hesitation. Had car ready when they said. Also Donnie in service department was really More

by grannyroyal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
May 10, 2021 -

Capital Toyota, Inc. responded

Hi Granny and thank you for the kind words! We are so glad to have you as part of the Capital Toyota family and we agree that Reta is wonderful!

May 01, 2021

Shawn was amazing to work with for my purchase. He strives to make sure that his customers are well taken care of and happy. He made the entire process easy. His patience knows no bounds. Jennifer More

by jenniferdavis75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cordell
May 04, 2021 -

Capital Toyota, Inc. responded

Hi Jennifer and thank you for the kind words! We are glad to have Shawn working with our customers and you are a perfect example of why. Welcome to the Capital Toyota family!

April 29, 2021

Chris was very nice and made me feel like he really appreciated me. He walked me to my car so I would not have to look for it. More

by VickeySoares20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Capital Toyota, Inc. responded

Hi Vickey and thank you for the 5-star review! Chris does a great job and we are glad to have him. We look forward to seeing you again in the future!

April 27, 2021

Excellent service. Visited many dealerships and this one exceeded our expectations. Very pleasant experience. Will recommend to others. Looking forward to taking it home to Alaska! More

by Donna Embree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curry Stone
Apr 29, 2021 -

Capital Toyota, Inc. responded

Thank you Donna and we are glad you had an exceptional experience! Alaska seems like an amazing place!

April 26, 2021

Brandon Painter and Eddie Triplett treated us like kings. Brandon was excellent and explained everything about our new car. Chris in finance explained the money side in detail. This is a great dealership! To More

by John Wells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in finance
Apr 26, 2021 -

John Wells responded

Thanks folks!

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