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Capital Toyota, Inc.
Chattanooga, TN
1,826 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,826 reviews
February 16, 2022
Excellent delivery experience With very professional Salesman and Finance MGR. Fair pricing in todays market. Would buy from Capital Toyota again.. Salesman and Finance MGR. Fair pricing in todays market. Would buy from Capital Toyota again.. More
by jed Norden
Employees Worked With
Robby Hedrick
February 16, 2022
Customer service is the very best, I have all my truck serviced and never have to worry about anything as the service team makes sure everything is 💯 % and that means a lot to me as I travel frequently a serviced and never have to worry about anything as the service team makes sure everything is 💯 % and that means a lot to me as I travel frequently and never have to worry about a mechanical problem. Thank you. More
by jjenkins1303
Employees Worked With
Other Employees :
Gary McCulloch
February 12, 2022
Thank you so much for walking me through all of the features of the 2022 Highlander. I appreciate your help so much. Thank you, Brandon. features of the 2022 Highlander. I appreciate your help so much. Thank you, Brandon. More
by Bethany
Employees Worked With
February 11, 2022
Very courteous, fast and professional service when I take my Highlander in for service. I am very pleased. my Highlander in for service. I am very pleased. More
by Fulghumdan
February 10, 2022
Charged MSRP and didn’t have extra charges or add-ons. Easy transaction. Thanks! Didn’t need the explanation of features, but know you have to do those. Easy transaction. Thanks! Didn’t need the explanation of features, but know you have to do those. More
by MB93746
Employees Worked With
Trevor, Ashley Simmons
February 06, 2022
We did not love this dealership at all. Very high pressure sales tactics. They had a decent selection of used vehicles. But if you are not looking to buy right that second I would browse elsewhere. pressure sales tactics. They had a decent selection of used vehicles. But if you are not looking to buy right that second I would browse elsewhere. More
by Bkimsey
Employees Worked With
Jake Davis
February 03, 2022
Prompt courteous service. Always looking out for the customer. Very easy to schedule and get service for your Toyota customer. Very easy to schedule and get service for your Toyota More
by Everett Kidder
February 03, 2022
Always professional. Very helpful and thorough Chris Smith makes me want to come back. I’ll buy my next new Toyota from Capitol Toyota. Smith makes me want to come back. I’ll buy my next new Toyota from Capitol Toyota. More
by bart.guyhb
Employees Worked With
February 02, 2022
Very Professional and very knowledgeable, great service and value. Took the time to explain the work needed done and value. Took the time to explain the work needed done More
by hljohns2
Employees Worked With
January 31, 2022
I brought my 2007 Prius in 1 of 3 Prius that I have owned since 2008. I had lost my key fob after I had locked my car, to get a key fob programmed. My appointment was at 1:20 around 2 :15 I received a call since 2008. I had lost my key fob after I had locked my car, to get a key fob programmed. My appointment was at 1:20 around 2 :15 I received a call from the service rep that I needed to purchase another key fob so I could use my keyless entry for another $250 key fob plus my $250 key fob and $300 charge for programming. What the xxxx you can program a key fob to start the car and you have to have 2 key fobs to program it to unlock? I call B.S. I call it a strong arm up sale to pay for the Taj Mahal service center. More
by Cbarrett
Employees Worked With
Gary
