Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our staff friendly and helpful, appreciated the fast service, and received clear communication throughout various services. Your recommendation means a lot to us, and we truly value your trust in our services. If there's anything more we can do for you or if you have any specific feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.

Capital Toyota, Inc. responded

We appreciate your kind words! It's fantastic to hear that you had a very quick oil change and tire rotation at Capital Toyota. We're delighted that you had a positive experience. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. We value your satisfaction and look forward to serving you again in the future. Thank you for choosing Capital Toyota! Safe travels, and we hope to see you again soon.

Capital Toyota, Inc. responded

We appreciate your fantastic feedback and are thrilled to hear about your seamless experience at Capital Toyota! 😊 Chris is indeed a true professional, and we're delighted that your visit was effortless and well-executed. Our team is committed to providing top-notch service, making every interaction a positive one. We look forward to serving you again in the future and maintaining the high standards that Capital Toyota is known for. Safe travels, and thank you for choosing Capital Toyota!

Capital Toyota, Inc. responded

We truly appreciate your kind words and are honored to have served you at Capital Toyota. Your satisfaction is our top priority, and we're delighted to hear that our team was courteous, the waiting area met your expectations, and we could complete the service ahead of schedule. It's also heartening to know that our efforts to accommodate disabled customers, especially veterans, were recognized. We are grateful for your service, and we're committed to ensuring a comfortable and accessible experience for all our valued customers. Thank you for choosing Capital Toyota, and we look forward to serving you with excellence in the future!

Capital Toyota, Inc. responded

We truly appreciate your kind words! It's wonderful to hear that Capital Toyota has consistently been great to deal with, and that the service has been excellent. At Capital Toyota, providing top-notch service is our commitment, and your satisfaction is our priority. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Thank you for your continued trust and loyalty. We look forward to serving you with excellence in the future! Safe travels, and thank you for choosing Capital Toyota!

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Capital Toyota. Our team takes pride in providing excellent service and being readily available to answer questions and offer recommendations. Customer satisfaction is our top priority, and we appreciate your positive feedback about our helpful staff. If you ever have more questions or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again.

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your routine maintenance went smoothly, and our team provided you with on-time and courteous service from start to finish. At Capital Toyota, we strive to make every visit a great experience for our customers. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

Capital Toyota, Inc. responded

Thank you for sharing your experience with us! We're pleased to hear that your vehicle's recall was completed on time and that you found our establishment to have a nice waiting area. Providing timely service and a comfortable waiting environment are priorities for us. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We appreciate your feedback and look forward to continuing to provide you with excellent service. Safe and enjoyable driving!

Capital Toyota, Inc. responded

Thank you for your fantastic feedback! We're thrilled to hear that you've had an awesome experience with both sales and service at our dealership. It's great to know that our team's efficiency and friendliness make your visits enjoyable. We appreciate the comparison to Chick-fil-A, and we strive to provide the same level of niceness and efficiency. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We value your trust in us and look forward to continuing to provide excellent service. Safe and enjoyable driving!

Capital Toyota, Inc. responded

Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you may have experienced. At Capital Toyota, we prioritize the well-being of your vehicle, and we want to assure you that we only use factory-recommended oil and adhere to the specific weight recommendations based on your Toyota model. We understand the importance of maintaining the integrity of your vehicle, and we appreciate your trust in our services. If you have any further concerns or questions, please feel free to reach out to our service team directly. We are committed to ensuring your satisfaction and look forward to the opportunity to address any issues you may have. Thank you for choosing Capital Toyota.