Capital Toyota, Inc. - Service Center

The staff were very virtuous and did a great job at meeting the needs of my visit ,they left my truck in clean and excellent service,will definitely be back,Thank All of You meeting the needs of my visit ,they left my truck in clean and excellent service,will definitely be back,Thank All of You More

Very good very good very good except for this survey which is totally too cumbersome….. I’d be surprised if even 25% of your customers follow through…. I love this dealership but I’ll never do another s which is totally too cumbersome….. I’d be surprised if even 25% of your customers follow through…. I love this dealership but I’ll never do another survey for you More

Excellent service…. On time… professional and thorough….. Once again (why 15 words??)…..excellent service today On time… professional and thorough….. Once again (why 15 words??)…..excellent service today More

They verified that I actually needed the tires before installing them. Expected wait time that was given was actually exceeded installing them. Expected wait time that was given was actually exceeded More

Very prompt, professional and completed work as requested. One of the more pleasant dealer experiences requested. One of the more pleasant dealer experiences More

I have had four great experiences at Capital Toyota. The first was the day of purchase and the next three have been Toyota care maintainence schedule appointments. All were handled very professionally The first was the day of purchase and the next three have been Toyota care maintainence schedule appointments. All were handled very professionally and in efficient manner. I would definitely recommend this dealership. More

My service advisor was courteous and professional. My vehicle was ready in the time frame given. Overall it was a pleasant experience. My vehicle was ready in the time frame given. Overall it was a pleasant experience. More

Capital Toyota is the only dealer I use for repairs in Chattanooga area. I am always pleased with their excellent service. Chattanooga area. I am always pleased with their excellent service. More

The service was on time and done well no questions not answered will return on scheduled time for service next everyone was polite made me feel welcome Thanks answered will return on scheduled time for service next everyone was polite made me feel welcome Thanks More

Same as last visit, no communication. Had an appt. at 10:20, left at 12:00, with no communication until 5 minutes before my car was ready, only then, tried to sell me wiper blades. Ask 1 Had an appt. at 10:20, left at 12:00, with no communication until 5 minutes before my car was ready, only then, tried to sell me wiper blades. Ask 1 question about my car, and was told I would have to make another appt. Customer Service stops once you buy your vehicle. More