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Capital Toyota, Inc. - Service Center

Chattanooga, TN

4.8
496 Reviews

496 Reviews of Capital Toyota, Inc. - Service Center

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August 23, 2022

As always they were courteous and helpful and friendly. I feel like they are honest. More

by Linda.pfit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Linda.pfit responded

Thank you for having my best interest at heart and for making every visit pleasant.

August 23, 2022

Always great service! Richard is the Best! Although everyone is super nice! Worth the drive from Dalton! More

by S Jamison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Capital Toyota, Inc. responded

Thank you for the great review as well as the effort you put into coming to see us!

Sep 02, 2022 -

S Jamison responded

Great Service! Service SELLS 😊

August 22, 2022

Always do a good job on my 202i Camry on time with appointment and knowledgeable every time More

by Jdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Antinore, Faith Ann Conrady
Aug 22, 2022 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

August 18, 2022

Clean, friendly, easy to deal with Service department is very through Would highly recommend this dealership More

by babs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

August 17, 2022

we were traveling when it became time to have our car serviced Capital Toyota was on our route and were able to work us in they were a plesiosaur to deal with More

by jackmccrory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

August 13, 2022

Always a great experience at Capital. You will be taken care of in a timely manner and well informed. A+++++ More

by chris albritton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Capital Toyota, Inc. responded

Hi Chris and thank you for the great review!

August 12, 2022

Chris was our service agent. He did a great job! The experience at Capital Toyota was excellent! More

by Gary Field
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Capital Toyota, Inc. responded

Hi Gary and thank you for taking the time to leave a great review!

Aug 15, 2022 -

Gary Field responded

Great service department!

August 11, 2022

Had my car serviced this morning and couldn’t have had a better experience. Was gonna leave it for the day, even though it was a minor service, but before my ride arrived they were done. In just 45 minute More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Capital Toyota, Inc. responded

Hi Tina and thank you for the 5-star review!

August 06, 2022

We were on a long road trip when engine light came on. The Capital team, Brody, James and Mark graciously serviced our vehicle 30 minutes before closing on a Saturday afternoon. They diagnosed and repla More

by Donna H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brody, James and Mark
Aug 15, 2022 -

Capital Toyota, Inc. responded

Hi Donna and thank you for taking the time to leave a great review! Hope the rest of the trip went well!

August 03, 2022

Very good service. I apologize to service rep for thinking it was time for an oil change when it wasn't time. Asked about what had happened to the weather app and he e More

by Johnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brody Stokes
Aug 03, 2022 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

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