CardinaleWay Mazda Mesa

Best in Class Customer Service My daughter and I recently purchased a 2016 Mazda 3 at Cardinale Way in Mesa. Both Corrie Wright and Brian McFadden were awesome. Very stress free env My daughter and I recently purchased a 2016 Mazda 3 at Cardinale Way in Mesa. Both Corrie Wright and Brian McFadden were awesome. Very stress free environment; total transparency. Completely different experience than I have ever had before with purchasing a car. Corrie was amazing. Very knowledgeable, friendly and passionate about Mazda as a product. By the end of the experience I felt like I had gained a friend. Thank you again both Corrie and Brian for such an awesome experience. I have already started bragging on you both and will not hesitate to send anyone I now interested in a Mazda your way! More

Matts is the best Got a Mazda 3 from Matt Shelton and Brian McFadden. This is not my first car I bought from them and each time they were fantastic to work with. Gre Got a Mazda 3 from Matt Shelton and Brian McFadden. This is not my first car I bought from them and each time they were fantastic to work with. Great guys, friendly and no pushy in trying to make deal. More

Great customer service, no pressure I had no intention of buying a car that day; I was in for servicing an older vehicle I did not purchase from them. I was curious to see if I was able I had no intention of buying a car that day; I was in for servicing an older vehicle I did not purchase from them. I was curious to see if I was able to get into something new & they informed that yes I was and it was completely up to me to move forward or not. Corrie was a wonderful help & it's empowering to see a woman in this type of position who can offer nurturing & compassion. More

So happy I found Cardinale Way Mazda Overall, the experience was great. Matt went above and beyond to make sure I was able to leave in the car I wanted. He found ways around obstacles tha Overall, the experience was great. Matt went above and beyond to make sure I was able to leave in the car I wanted. He found ways around obstacles that effected price points. Beyond all else, I felt comfortable with my decision and sales rep. Thanks Matt, and everyone involved at Cardinale Way Mazda! More

The Real Deal! Just a few weeks before March 3rd 2016 I had been shopping for a used vehicle and had stopped in at CardinaleWay Mazda in Mesa as I considered a gentl Just a few weeks before March 3rd 2016 I had been shopping for a used vehicle and had stopped in at CardinaleWay Mazda in Mesa as I considered a gently used Mazda6. Unable to find the color and options I was looking for at that time the salesman I met named Eric Little had promised to search for what I was looking for and would contact me as soon as he as able to locate the exact vehicle. With in a few days Eric had contacted me and advised of a few models that had arrived on their lot and had continued to keep me updated on his search. More than impressed with his professionalism and dedication to his job I returned to CardinaleWay on 3/3/16 as Eric contacted me and advised of the used Mazda is was looking for that arrived on their lot. While waiting for the vehicle's inspection to be completed I requested to take a look at the 2016 Mazda 6 model to kill some time. At this point I'm sure Eric could have passed me off to another salesman to comply with my request or just hand me the keys to one and point me towards the vehicle to check it out myself. Instead he stuck with me for a test drive and took the extra time to show me some of the 2016 Mazda6's model features. With such a calm and patient attitude Eric took the extra time to answer all my questions about the vehicle and at no time did I ever feel pressured or pushed towards the newer model. After having spent a good hour answering all my questions I made the choice to purchase a new 2016 Mazda 6 Sport and was unaware of the even bigger surprise yet to come. After settling on the price of the vehicle, which by the way included some new Mazda incentives, we then discussed the value of my trade in. A 1999 GMC Z71 four wheel drive that had more than 150,000 miles on her. When Eric informed me what they would be giving me for my trade in I was totally amazed and the next surprise came when I was advised of my interest rate! As the proud owner of a new 2016 Mazda Mazda6 Sport I can honestly say that I LOVE THIS CAR! It really is fun to drive, looks great in black, and gets fantastic gas mileage! A few drives to Monterey, CA and back was an eye opener to just how comfortable the car is to drive on long distances and no turbo or V8 was required to keep up with the freeway traffic. The features are easy to access and the basic sound system is more than adequate for nearly any type of music. I am 100% confidant in my purchase and more than satisfied with the level of service provided by Eric Little and the Finance manager at CardinaleWay Mazda of Mesa Arizona! Like many of you considering the purchase of a vehicle I too was dreading the stress and unscrupulous tactics that accompany having to deal with some of the auto dealerships in the valley. If having a great car buying experience, along with buying a great car, is what your hoping for I can't recommend CardinaleWay Mazda of Mesa enough. My entire experience was stress free and at no time did I feel like I was being taken advantage of for not being fully versed in the car buying/financing process. Thank you Mr. Eric Little for making my car buying venture such an easy and ultimately rewarding choice! Erick Gonzalez Phoenix, AZ More

Set the bar high for customer service! I recently purchased my car from Matt and was amazed at the respectful and friendly attitude that I was met with throughout the entire experience. I h I recently purchased my car from Matt and was amazed at the respectful and friendly attitude that I was met with throughout the entire experience. I had previously shopped at Honda and Toyota and dealt with rude, disrespectful attitude from the sales staff so I was very happy to work with the team at Mazda. At Mazda, I never felt rushed or pressured and this allowed me to find the right car for the right price! They set the bar high for customer service experience at a car dealer! Thanks guys! More

I didn't feel like a customer I felt nothing more than a che He forgot we had an appointment. He was more interested in his cell phone than taking time with the product. I felt like it was hurry up buy a vehic He forgot we had an appointment. He was more interested in his cell phone than taking time with the product. I felt like it was hurry up buy a vehicle and leave. He didn't even offer water or coffee. He was showing me the vehicles he wanted to sell. I had to keep referring back to the web site about vehicles and financing that were supposed to be available. Needless to say neither the vehicles nor the financing was available. I felt like the entire experience was a bait and switch tactic. I didn't feel that he was in any way willing to negotiate price or options. I had to fight my way through the entire buying process. I wasn't happy with the encounter. More

So Easy Brian Soncrant and the whole team at Cardinale Way Mazda made buying a new car a reasonably pleasant experience. Everybody was friendly. Brian helped Brian Soncrant and the whole team at Cardinale Way Mazda made buying a new car a reasonably pleasant experience. Everybody was friendly. Brian helped us get right to the vehicle we wanted. We got a fair value on our trade in. Overall it was a very positive experience! More

Buying a car is a pleasure at Cardinale Way Mazda! I have bought three cars from Brian Soncrant at Cardinale Way Mazda. He treats his customers like family members. He is knowledgeable and very caring. I have bought three cars from Brian Soncrant at Cardinale Way Mazda. He treats his customers like family members. He is knowledgeable and very caring. He explains all the features of the car and makes sure everything is set up correctly and works.. Brian also follows up and stays in touch. Typically, buying a car is a painful process due to negotiation games and lack of knowledge on the part of the sales person who is supposed to be helping you. With Brian the process was a pleasure and a celebration as it should be. Because of our delightful experience, we are recommending Brian to all of our friends and associates. We would also like to recognize Matt, Brian's assistant, who was absolutely superb in the whole process. More

Made buying a car easy, no sweat! I have purchased two new cars and my sales rep. (Brian Soncrant) made me feel like he was taking care of a family member. He has ALWAYS been there for I have purchased two new cars and my sales rep. (Brian Soncrant) made me feel like he was taking care of a family member. He has ALWAYS been there for no matter what, and that is rare from other experiences. I have purchased many cars in my life time and I can tell you there have only been two other guys like Brian. The only reason I don't deal with them is because one is in Kansas and the other moved to the east coast. To find a sales person such as Brian a good find and also a benefit to your organization. Hang on to him, he compliments Cardinaley Way. More