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CardinaleWay Mazda Mesa
Mesa, AZ
2,904 Reviews
Car Dealers are certainly not famous for doing "the right thing", but what about when a few Mazda enthusiasts get hired by a dealer and take over? Can a Mazda dealer become a source of goodies for Mazda Zoom Zoom lifestyle fans? CardinaleWay Mazda wants to know if they can express their enthusiasm for Mazda without coming off as phony or pandering... We are proud to be working with DealerRater.com on improving our customer reviews and committing to acknowledge, respond to and resolve complaints or issues that are posted here on DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,904 reviews
December 30, 2015
Outstanding, Friendly Service! The personalized service we received made us feel like more than just another customer. Brian McFadden was a terrific salesman to work with. We are al The personalized service we received made us feel like more than just another customer. Brian McFadden was a terrific salesman to work with. We are already recommending him and Cardnaleway to our friends! Brian really went above and beyond in helping us out when finance was busy. More
by Wayne&Jen Hendrix
Employees Worked With
Phil Kerr, Brian McFadden
December 30, 2015
awesome salesman! Brian McFadden helped me get my third car and the experience was flawless again!!! He really delivered what he said he would and it was worth it! Brian McFadden helped me get my third car and the experience was flawless again!!! He really delivered what he said he would and it was worth it! More
by vs2015
December 29, 2015
60,000 mile service for my wife;'s Mazda at Cardinale Way Mazda with my service adviser Nick Santarsiero. As usual, great and friendly service. The Mazda was taken car for my wife;'s Mazda at Cardinale Way Mazda with my service adviser Nick Santarsiero. As usual, great and friendly service. The Mazda was taken care of with everything it needed and I was very happy. Thanks Nick...again...and again...and again. More
by mazdamiguel
Employees Worked With
December 28, 2015
Great Customer Service From the moment we walked into the dealership, and was greeted by Brian, we felt comfortable with the possible buying process. We were under no pressu From the moment we walked into the dealership, and was greeted by Brian, we felt comfortable with the possible buying process. We were under no pressure to purchase and my wife expressed that to me. Brian was very knowledgeable of both the vehicles capabilities and the stock they had on the lot. We appreciated that Brian listened to what we were looking for and found a vehicle that fit our needs. We want to thank Brian for his professionalism. We will definitely tell our family members not to hesitate to visit Brian if they are looking for a vehicle. More
by Thrilled Cutomers
Employees Worked With
Brian Soncrant
December 27, 2015
Brian Soncrant is a super salesman The reason I have bought 2 cars in less than 2 years, even to my wife's chagrin with the second purchase, is Brian. He is extremely both knowledge The reason I have bought 2 cars in less than 2 years, even to my wife's chagrin with the second purchase, is Brian. He is extremely both knowledgeable and amiable. He let's one make their own decision, even if to their own demise, ha! But, I love my 2016 CX-3 and it is growing even on my more sensible wife. I have more of what I wanted in the second purchase. I think I am good for a few more years now. More
by dbethards
December 27, 2015
Friendly service department I received excellent, quick, and friendly service from Nick Santarsiero when I got my car serviced recently. Great place all-around. Thanks!!! We lik I received excellent, quick, and friendly service from Nick Santarsiero when I got my car serviced recently. Great place all-around. Thanks!!! We like all of you people. We are glad we chose your dealership! More
by janmarie123
Employees Worked With
December 23, 2015
Best car buying experience ever! Matt Shelton was a pleasure to work with. He is a very genuine, personable person and made me feel comfortable right away. He found the exact vehicl Matt Shelton was a pleasure to work with. He is a very genuine, personable person and made me feel comfortable right away. He found the exact vehicle I was looking for and did not try to pressure me in any way. There was no hassle and no hidden fees and I got a great deal. Thomas Michael, the manager and Joean, the Finance Director, were also very kind and did not pressure me at all. This was by far the best car buying experiences I've ever had and would highly recommend this dealership. More
by ArianeJ
December 21, 2015
40 cars later i found the best dealership after buying around 40 cars in my lifetime and dealing with countless salesmen and dealerships, cardinale mazda has proven that there is still quality after buying around 40 cars in my lifetime and dealing with countless salesmen and dealerships, cardinale mazda has proven that there is still quality and honesty in car dealerships. my salesman, brian soncrant, and his office manager, thomas michael were a great one two team. every emailed question was answered within ten minutes and honestly. i got the deal i wanted and in less than 70 minutes the deal was finalized, signed and paid for. in my humble opinion, this two man team should be used by all dealerships as their model for professionalism and integrity. on a scale of 1-100 i would rate them a 98... after all, no body's perfect! More
by worldtraveler
Employees Worked With
Brian Soncrant, Thomas Michael
December 20, 2015
Great Sales Consultant - Matt Shelton Matt is great - very responsive to questions; not pushy; a pleasure working with him. We will happily refer others to him when they are looking for Matt is great - very responsive to questions; not pushy; a pleasure working with him. We will happily refer others to him when they are looking for a car. More
by The Losoya's
Employees Worked With
December 17, 2015
An exceptional experience!! This is our fourth purchase from Cardinale Way Mazda. I would like to thank Brian, Donny and Chris for truly treating our family as if we were members This is our fourth purchase from Cardinale Way Mazda. I would like to thank Brian, Donny and Chris for truly treating our family as if we were members of their own. Each went out of their way to explain each step of the process and it was hassle free and enjoyable. Brian did an exceptional job of explaining the features of the 2016 Mazda 3 and I now feel that I am a Mazda Expert too. Thank you all for your help and I will recommend Cardinale in the future to any and all friends. More
by Robert D.
