CardinaleWay Mazda Mesa - Service Center

The customer service at Cardinale Way Mazda is amazing! I have been bringing my vehicle in since I bought it (in 2008) and would never consider going anywhere else. Nick is always such a pleasure to work I have been bringing my vehicle in since I bought it (in 2008) and would never consider going anywhere else. Nick is always such a pleasure to work with! Every time I call I am always greeted like and old friend. I think he knows more about my car than I do! I would highly recommend them to anyone! More

I was very impressed with the level of customer service that Nick provided. He made me feel like I was his most important customer. Great service. I brought my car in for a recall and felt like they did a that Nick provided. He made me feel like I was his most important customer. Great service. I brought my car in for a recall and felt like they did a great job. All employees looked clean and sharp.I trusted my car in their care. More

Steve Ross is an excellant representative for Cardinale Way Mazda. Steve is detailed with the needs of the service and thorough in reviewing what has been done. In all the time I have dealt with Steve he h Way Mazda. Steve is detailed with the needs of the service and thorough in reviewing what has been done. In all the time I have dealt with Steve he has been courteous, concerned and carefull in making sure I understand each service being performed. As long as Cardinale Way Mazda has Service Representatvies the caliber of Steve I will feel that my needs and services are in great hands. More

Very courteous and friendly atmosphere while I waited in the waiting area. Work was done promptly and appropriately. I was able to get an appointment at my preferred time. Nick treated me with respect an the waiting area. Work was done promptly and appropriately. I was able to get an appointment at my preferred time. Nick treated me with respect and friendliness. He kept me updated on the progress of service being performed. More

Appointment was easily scheduled. Reception was courteous. Wait time & price estimates were both accurate. Car was returned in spotless condition insde & out. A pleasnt experience overall. I have p courteous. Wait time & price estimates were both accurate. Car was returned in spotless condition insde & out. A pleasnt experience overall. I have purchased 3 vehicles from Cardinale way in the last 5 years and I've always been treated politely & fairly by all departments (new & pre-owned sales/internet), & service. I recommend this organization highly. More

I have been going to Cardinale Mazda for several years and have never had any problems. Nick has been my service agent and he provides excellent care and advice in such a manner you feel he is part of you and have never had any problems. Nick has been my service agent and he provides excellent care and advice in such a manner you feel he is part of your family. Always cordial and pleasent. I live approximately 30 miles from the dealersship but the exra miles have proven beneficial. Other Mazda dealers I have tried, do not compare to Cardinale. More

My experience with this dealership has been nothing short of excellent. The Service department is superb, wait time is minimal, and the overall atmosphere is inviting. I am a Pontiac owner with lifetime warr of excellent. The Service department is superb, wait time is minimal, and the overall atmosphere is inviting. I am a Pontiac owner with lifetime warranty coverage on oil changes, car washes, and few other things that was transferred to this dealership when the one I purchased my new '08 G6 closed due to the economic conditions of '09. The transfer has been seamless, I receive the same care and great advice I did while I was at the Scottsdale Cardinaleway GMC dealership. The additional drive time to service my car is the only downside, but I continue going to this dealership mostly due to Nick Santarsiero, an exceptionally bright, kind, and attentive service employee who transferred from the Scottsdale location to the Mesa one. He doesn't xx and he is the best and only person I take advice from when servicing my car. That is what keeps me going back, of course, if I lived in Mesa this would be my #1 dealership for future purchases. More

We have worked with Nick for many years and feel he is the most honest and trustworthy service person we have ever encountered. We love our visits with Nick and feel certain when he tells us something ne the most honest and trustworthy service person we have ever encountered. We love our visits with Nick and feel certain when he tells us something needs replaced, it truly needs replacing. We are always greeted with a smile and feel he is always happy to see us More

Just brought the Mazda 3 in for service which is still lifetime free oil change. One thing Nick should get his glasses checked, he kept calling me "Young Man" and I am 80........but he did get it done lifetime free oil change. One thing Nick should get his glasses checked, he kept calling me "Young Man" and I am 80........but he did get it done on time and checked another item I asked about. More

My engine light came on a couple days ago, so I called my dealership and they got me in right away. I explained that I was going out of town in a couple of days and also need my car the next morning to go to dealership and they got me in right away. I explained that I was going out of town in a couple of days and also need my car the next morning to go to work. They got me in about 3:30pm and had the diagnosis in about a half an hour. They were able to fix the problem (thermostat was sticking which could have made my car overheat)within 2 hours and also changed my oil and ran the car through the carwash. I also had a 10% coupon that they had mailed to me, which helped reduce the price. They also made sure everything else was good on my car for my road trip. They did a great job. More