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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,565 reviews

January 25, 2019

Excellent service Went in there and David the car salesmen man accepted me very generously, promised me he’ll do the best to get me in what I wanted, and he did. Also t More

by 11Soccer11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Seldin, Razvan Matei, Kamau Wilson
Jan 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you so much for the kind words and positive review! We will be sure to pass along the compliment to David and the team. Thank you for your business and welcome to the Carl Black Family!

January 24, 2019

Spent time with me It took time for the price but they do treat you like family .also got to meet the service manager before the final sale was completed by Mr Matt More

by SALVATIONKBL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for the kind words. We appreciate the positive review and look forward to seeing you again soon. Welcome to the Carl Black Family!

January 24, 2019

Great experience! I had a great experience purchasing my vehicle! My salesperson was extremely friendly and helpful and was willing to answer any questions that I had a More

by DAVIDPERAZA98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizzie the BDR, Jonathan Lopez, Kamau Wilson
Jan 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you so much for the kind words and positive review, David! We will be sure to pass along the kind words to the team. Welcome to the Carl Black Family!

January 22, 2019

Persistent diligent and organized I arrived at carl black at 10 am after running some numbers I could not get the vehicle I originally wanted . Will and Mateo worked for hours to get m More

by MAGLENE_ROMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Razvan Matei
Jan 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Maglene, thank you for taking the time to leave such fantastic feedback with us on your overall experience at the dealership with the whole team! Congrats on your new purchase! If you ever need anything, let us know. Your recommendation and five-stars mean the most to us. We hope to see you again soon. Take care!

January 22, 2019

The Carl Black Experience As soon as you walk in the Carl Black you are greeted with friendly and courteous salesman everyone there is out to make your experience great and mak More

by libby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that your overall experience at the dealership was a five-star experience. We strive to have the best customer service at all times, and your glowing review reflects that! we hope to see you again soon!

January 21, 2019

Helpful The experience was the best yet. Dowain helped me for days, and left his job to take me to work ON TIME till I got my jeys. Amazing experience, amazin More

by T2085099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei, Kamau Wilson
Jan 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your overall experience! We are happy to hear that Hector was a pleasure to work with! We hope to see you again soon! Take care.

January 21, 2019

No Pressure Salesman. Mr. Dwight McCombs was absolutely wonderful. No pressure salesman. He knows that YOU know what you want. And best of all, he can be of great assistanc More

by Bob57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight McCombs
Jan 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Hi Bob, thank you for taking the time to leave feedback with us on your overall five-star experience We are thrilled to hear that Dwight was a pleasure to work with during your time spent at the dealership! We hope to see you again soon! Take care!

January 20, 2019

Awesome!! Jordan went above and beyond for me there’s not a lot of car salesmen out there like that. He made things happen! Got me the car i wanted! More

by NICKPONTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Mesenbourg, Bryan Levitt, Kamau Wilson
Jan 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a five-star review on your overall experience at the dealership with Jordan! Congrats on your purchase! If you ever need anything, let us know!

January 19, 2019

My experience with Carl Black Orlando was excellent. Hector Jimenez and Dowain Nunes 'were very helpful in making a smooth transition. They both did an excellent job. I would recommend them highly to any More

by ken74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Ken, thank you for taking the time to leave great feedback with us on your overall experience at the dealership with Hector and Dowain! We appreciate the five-stars and recommendation! We hope to see you again soon!

January 18, 2019

GMC Denali xl There are the best and every friendly & answer all my questions. I recommend to stop by and see all the cars and trucks that they have with a great pr More

by Bobby1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jan 29, 2019 -

Carl Black Chevrolet Buick GMC responded

Hi Bobby, thank you for taking the time to leave such fantastic feedback with us on your overall experience at the dealership! If you ever need anything, let us know. Your recommendation and five-stars mean the most to us. We hope to see you again soon. Take care!

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