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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,569 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,569 reviews

October 25, 2018

Courteous Service The staff at Carl Black GMC were courteous and very knowledgeable of all there makes and models on the lot. They also have a wide variety of vehicles More

by JBITZANAKIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Seldin, Sam Brutus, Kamau Wilson
Oct 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership! We thank you for the five-star rating and recommendation!

October 25, 2018

Good Experience. Luckily were greeted by a caring salesman who worked hard to satisfy us and to Close the deal. Manager went out of his way to locate the vehicle we de More

by BOBMAC1363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Seldin, Kamau Wilson
Oct 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Bob, we are elated to hear that you had a great car buying experience at the dealership with David and Kanu! Thank you for sharing your experience with us! If you ever need anything, let us know. Welcome to the Carl Black family!

October 25, 2018

Pusateri Lease We popped in on a Sunday without an appointment. Management recognized us from our prior leases and connected us with a more tenured sales person, wh More

by ANDREA.PUSATERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei, Kamau Wilson
Oct 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Andrea, thank you for taking the time to leave great feedback from your time spent at the dealership! We strive to treat each and every one of our customers like family! We take our valued customers feedback into consideration as it helps us improve, and thank you for being patient during the paperwork. We truly appreciate it. If you ever need anything, let us know!

October 25, 2018

Great service Matt Miller and the rest of the guys were great. Made the car buying experience a pleasant one. I'll definitely be a returning customer. More

by RANDY.LORENZO003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Kamau Wilson
Oct 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Randy, we are happy to hear that you had a fantastic car buying experience at the dealership with Matt! We can't wait to work with you again. Welcome to the Carl Black Family!

October 24, 2018

Great Our sales person “Matt” was awesome. Love the new vehicle 😊😊the car was clean and ready when we got there. Paperwork took some time, but it was wort More

by JILL18507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Kamau Wilson
Oct 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Jill, we are happy to hear that your overall car buying experience at the dealership with Matt was great! We are happy to hear that you are enjoying your vehicle! If you ever need anything, let us know!

October 24, 2018

Buick Encore Will was amazing. I was all over the place with what type of vehicle I wanted, price range etc. He was patient, kind and knowledgeable and I couldn’t More

by GENEVA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Will Theiss
Oct 24, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that you had an amazing car buying experience at the dealership with Will. We are also happy to hear that he was a pleasure to do business with. We look forward to working with you again, Geneva! Take care!

October 23, 2018

Malibu Redline Edition Good customer service and car selections. this is my 3rd Chevy at this dealership. They always come out to be the best experience. In love with my new More

by NALLITA.SEPULVEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Stephens, Kamau Wilson
Oct 24, 2018 -

Carl Black Chevrolet Buick GMC responded

Thanks so much for the fantastic feedback. We are thrilled to hear that you have had great service every time you have been at the dealership. Congrats on your third purchase! Thank you for being a Valued Carl Black Customer!

October 23, 2018

2019 GMC Terrain Purchase!!! My experience at Carl Black was a very pleasant one working with Matt Miller. He went above and beyond and was very easy to work with. I definitely fe More

by BObbi1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Kamau Wilson
Oct 23, 2018 -

Carl Black Chevrolet Buick GMC responded

Bobbi, we are happy to read that you had a fantastic experience at the dealership and that Matt was a pleasure to work with. Congrats on your 2019 GMC Terrian! If you ever need anything, let us know!

October 22, 2018

Great experience, renewed my confidence in dealerships! Josh Patterson went above and beyond to understand our needs and desires. Louis Leon was transparent with the pricing and was very personable. I haven More

by JOHN9A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi John, we thank you kindly for taking the time to leave feedback with us on your experience at the dealership! We are elated to hear that Josh was a pleasure to do business with! We hope to see you again soon!

October 22, 2018

Friendly, Efficient & Made it happen The staff was very pleasant and helped me get out of a negative equity situation and lowered my payments at the same time. David was great at keeping More

by JODY7129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seldin, Kamau Wilson
Oct 22, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that you had a pleasant experience at the dealership and that David was a pleasure to do business with! We hope to see you again soon! Take care.

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