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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,567 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,567 reviews

October 22, 2018

Excellent experience Great experience for my daughter buying her first new car.Matt Miller was very helpful throughout the whole process . Thank you so much Matt Miller. More

by GUERA072574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that your daughter had a great first car buying experience! It is great to hear that Matt was a pleasure to work with as well. Welcome to the Carl Blac Family! If you ever need anything, let us know!

October 21, 2018

Carl black Everyone was great. The only problem I had was when it came to signing the paper work. It took 3 hours way to long. I would recommend Josh Patterson More

by PAULAJQUINN11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Oct 22, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Paula, we thank you for leaving feedback with us. We are sorry the wait was so long. But appreciate your patience, We are happy to hear that Josh was a pleasure to work with. If you ever need anything, let us know. Take care!

October 20, 2018

Everyone working hard to satisfy my purchase. Everyone was very friendly and knowledged. I would highly recommend Carl Black to anyone looking to buy a vehicle and not get taken advantage of. Chri More

by KARENHENRY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Callander, Razvan Matei
Oct 22, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Karen, thank you for taking the time to leave feedback with us on your time spent at the dealership. We are happy to hear that Chris was such a pleasure to do business with! We hope to see you again soon!

October 19, 2018

Aly & Josh Both very helpful! They made a great team! Totally played off each other and made moves to help get me into the size vehicle I wanted, with the money More

by DEANNA SIEGMUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly, Kamau Wilson
Oct 19, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave great feedback with us on your time spent at the dealership, Deanna! We are happy to hear that Aly and Josh were a pleasure to work with! Thank you kindly for the recommendation and five-star overall experience! We hope to see you again soon!

October 19, 2018

Got the best option for my price range. I needed a new vehicle and Will made sure I got exactly what I needed within my budget! He worked with my price and with my crazy parent. I ended up l More

by BITTANI.ATEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Razvan Matei
Oct 19, 2018 -

Carl Black Chevrolet Buick GMC responded

Thanks so much for taking the time to leave such great feedback on your time spent at the dealership! We are elated to hear that you had a great car buying experience with Will! Welcome to the Carl Black Family!

October 19, 2018

Dealership Worked with me to get best possible deal on my lease. Called me several times to enhance deal. Did not pressured me to sign until I was satisfied with More

by LANMAN49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Razvan Matei, Kamau Wilson
Oct 19, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us! We are happy to hear your experience at the dealership went well! If you ever need anything, let us know!

October 19, 2018

Carl Black always 100% I’m never disappointed at Carl Black. No pressure, big selection, knowledgeable sales professionals. I was even shown several different selections tha More

by FMCMULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Oct 19, 2018 -

Carl Black Chevrolet Buick GMC responded

Thanks so much for the feedback! We are thrilled to hear that you had a great experience! We hope to see you again soon!

October 18, 2018

Jordan was very knowledgeable and helpful with the process. Jordan was very helpful so we felt good when leaving the dealership about the decision we made. With that said we believe we will be treated the sam More

by AJHILLIER88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Mesenbourg, Bryan Levitt, Kamau Wilson
Oct 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Thanks so much for taking the time to leave feedback with us on your time spent at the dealership! We are so happy to hear that Jordan was a pleasure to work with! We look forward to working with you again in the future. Take care!

October 18, 2018

Happy returning customer I have purchased three vehicles from this dealership and I have been treated well each time. I have always dealt with Josh Patterson and I continue to More

by JIMRUHL8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Oct 19, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that your car buying experiences with Josh and Kamau at the dealership have been great! We pride ourselves in great Customer Service and your glowing review reflects that! Thanks so much for being a Valued Carl Black Customer. We hope to see you again soon!

October 18, 2018

Excellent They was very good and satifying to me. I would refer them to my friends and family. My experience with Carl Black was fantastic. I would go there aga More

by LISA.MEDDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Oct 18, 2018 -

Carl Black Chevrolet Buick GMC responded

Hey Lisa, thanks so much for taking the time to leave feedback with us on your time spent at the dealership! Thank you kindly for the recommendation and five-star overall experience! We look forward to working with you in the future. Take care!

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