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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,563 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,563 reviews

August 31, 2018

Purchased a new GMC We got a great deal on a GMC Yukon Denali. Our experience at this dealership was quite different than other establishments we visited during our sear More

by PJRIGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Mesenbourg, Kamau Wilson
Sep 04, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so elated to hear about your amazing time spent at the dealership with Jorden and Kamau! We like to pride ourselves in great Customer Service and your fantastic review reflects that. Congrats on your new GMC! If you ever need anything, let us know! Welcome to the Carl Black Family!

August 30, 2018

Excellent Service Excellent no pressure buying experience, and the team there really helped get me into a vehicle that fit all my needs and in the budget!!! More

by KMR32786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear about your excellent Service experience at the dealership! Congrats on the new purchase! If you ever need anything, let us know!

August 30, 2018

Two GREAT experiences! I can't say enough good things about our experience with the team at Carl Black of Orlando. John Palko, Matei, and Hector were all outstanding! John w More

by NEisen13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Aug 31, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so happy to hear that you had a fantastic experience at the dealership with the whole team! We pride ourselves with great Customer Service and your glowing review reflects just that. Congrats on your new purchases! We hope you and your husband are loving your new vehicles! We thank you kindly for the recommendation and overall five-star experience! If you or your husband ever need anything, let us know! Welcome to the Carl Black Family!

August 29, 2018

Friendly, knowledgeable service Josh at Carl Black took the time to answer all my questions, showed me how everything worked and was extremely knowledgeable about the cars. He was e More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Carl Black Chevrolet Buick GMC responded

JC, we are elated to hear that your time spent with Josh at the dealership was top-notch! We pride ourselves in great Customer Service and we are thrilled to hear that Josh met all your expectations! Congrats on your second Camaro! If you ever need anything, let us know! Take care.

August 28, 2018

Josh Patterson is a rockstar Great experience. They bend over back wards to help me find what I wanted and sold it to me at a great price. Thank you. More

by FMENTLICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Aug 29, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you kindly for the great feedback! We are happy to hear that you had a great experience at the dealership! Congrats on your new purchase. If you ever need anything, let us know!

August 28, 2018

So Spacious Let me start off by saying how much I love my new Traverse. I went in to trade in my car for something with more room. Dylan was so helpful and very k More

by MSCARRASQUILLO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Pellegrino, Razvan Matei
Aug 29, 2018 -

Carl Black Chevrolet Buick GMC responded

Congrats on the new Traverse! We are so happy to hear that you had a fantastic car buying experience with Dylan! Thank you for the great review and five-star overall experience! If you or your family ever need anything, let us know! Welcome to the Carl Black family!

August 27, 2018

Very satisfied Salesman Jordan was very informative and friendly. He answered all our questions and we were very impressed with his knowledge and with the truck that More

by SA12MONICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorden Mesenbourg, Kamau Wilson
Aug 28, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that you had a fantastic car buying experience at the dealership with Jordan! Congratulations on your new purchase. If you ever need anything, let us know!

August 27, 2018

Good! Everything was good. Will was very helpful, and worked hard to get help me get in to a new vehicle. I would highly recommend Will More

by STEVENEWING15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Razvan Matei
Aug 28, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for the great feedback, Steven! Thank you kindly for the recommendation! We hope to see you again soon! Take care!

August 26, 2018

Better than I could ever imagine Matt and the entire Carl Black team were incredibly friendly, fun, professional, and most importantly they were all so patient with my millions of que More

by Ashleigh M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mateo
Aug 27, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to share your experience with us, Ashleigh! We are thrilled to hear the team was able to provide you with the BEST car buying experience in Orlando! We cant wait to see you again soon for all of your oil change and maintenance needs! Welcome to the Carl Black Family, Thank you for your business.

August 23, 2018

New red enclave Dwight was easy to work with, showing me everything I was interested in. Carl black gave me complimentary oil change on my new car, since oil was not More

by SUsan2374
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs, Kamau Wilson
Aug 24, 2018 -

Carl Black Chevrolet Buick GMC responded

Susan, we are thrilled to hear about your fantastic ongoing car buying experiences at the dealership! Congrats on your new purchase! Let us know if you ever need anything. Take care!

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