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Carl Black Chevrolet Buick GMC
Orlando, FL
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,565 reviews
August 15, 2018
Happy, easy and Josh C is the best! Everyone was very kind and helpful. I’m a very indecisive person and having a salesman and sales manager/ finance who was very patient was so importan Everyone was very kind and helpful. I’m a very indecisive person and having a salesman and sales manager/ finance who was very patient was so important to me and that’s what I got with a great deal. More
by LAWHORNEJ2010
Verified Customer
August 15, 2018
Great excellent patient kind Excellent, great personality, kind, patient, friendly went over everything about the vehicle, how to operate the different features. I would highly r Excellent, great personality, kind, patient, friendly went over everything about the vehicle, how to operate the different features. I would highly recommend my family and fridnds to purchase their vehicles at Carl Black dealership More
by NNABBIE6
August 15, 2018
Great experience Tim Stephens was very professional, knowledgeable, kind, and patient. He did not pressure us at all and answered all of our questions. Everyone was gr Tim Stephens was very professional, knowledgeable, kind, and patient. He did not pressure us at all and answered all of our questions. Everyone was great and I highly recommend Tim for your salesman and Earl Black Dealership. More
by Mare1965
Employees Worked With
Timothy Stephens
August 15, 2018
Great experience . Will was wonderful...Because of his knowledge and personality is the reason we stayed and decided to buy. Made us feel very comfortable. . Will was wonderful...Because of his knowledge and personality is the reason we stayed and decided to buy. Made us feel very comfortable. More
by WURGLERA
August 15, 2018
Excellence My experience was excellent. The agent was very professional and courteous. He was patiently showing the car features. He answered all of our question My experience was excellent. The agent was very professional and courteous. He was patiently showing the car features. He answered all of our questions. The financial person, Mr. Jimenez, was also very professional and explained every detail of the documents to be signed. I was very pleased with the service received at Carl Black Chevrolet of Orlando. Thank you. More
by Santia540
August 14, 2018
Above and Beyond Will was very polite and courteous. He kept me informed throughout the process. He worked very hard to help me get s loan for the car that was right f Will was very polite and courteous. He kept me informed throughout the process. He worked very hard to help me get s loan for the car that was right for me. More
by LSTAINES
August 14, 2018
It was good I just wish I had known more about the interest rate before I started signing all the papers. And it was on my part to ask as much as it was on theirs I just wish I had known more about the interest rate before I started signing all the papers. And it was on my part to ask as much as it was on theirs to tell me. But I have received a better interest rate at the Ford dealership and if I had known then what my interest rate was at Carl Black I might have fought more for it. Hector was really great but I still don't understand why the process is take 4 hours when everything after said and done probably could have taken 2 hours. More
by ZULEIKA.HUBBLE
Employees Worked With
August 14, 2018
Matt Miller is AMAZING! My husband & I have been working with Matt Miller from Carl Black Since April of this year. He was very patient with us and found the perfect Truck f My husband & I have been working with Matt Miller from Carl Black Since April of this year. He was very patient with us and found the perfect Truck for our family. He gave us a great deal and I would recommend him to anyone looking to purchase a vehicle. He's down to earth and genuinely listens to your needs. He cares about his customers....always answers his phone or responds to text messages. In my opinion Matt Miller is an asset to The Carl Black Family! More
by Daddy1943
Employees Worked With
August 14, 2018
To buy or lease?? I went in not knowing if I wanted to lease or buy. Dwight McCombs was patient and thorough. Ended up buying. The financial Person was very nice too I went in not knowing if I wanted to lease or buy. Dwight McCombs was patient and thorough. Ended up buying. The financial Person was very nice too . More
by CARPTOM
August 12, 2018
The right price Leo was great and was able to get the price that we wanted for the car we wanted. Everything happened in a timely manner and I was very happy with the Leo was great and was able to get the price that we wanted for the car we wanted. Everything happened in a timely manner and I was very happy with their service. More
by GuitarRocker247
