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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,560 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,560 reviews

June 30, 2018

New GMC Yukon Denali Excellent! Got everything I wanted. Very professional and worked for our business. Respectful of our time and were able to accommodate to fulfill the More

by Nickguti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lopez, Bryan Levitt
Jul 02, 2018 -

Carl Black Chevrolet Buick GMC responded

Nick, thank you for taking the time to leave a positive review and a five-star rating. We are happy to hear that your time spent at the dealership was excellent! Congrats on the new vehicle purchase! If you ever need anything, please let us know!

June 30, 2018

Service Very great customer service. As soon as I parked there was someone to help me find what I was looking for. Definitely recommend this dealer. More

by Dewwill252011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jul 02, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a great review. We pride ourselves on great customer service and are happy to hear we met your expectations. We thank you for the recommendation and hope to see you again soon!

June 29, 2018

2nd vehicle purchase Carl Black has a lot of really good employees and Dwight in sales did a very nice job in following thru after the purchase. This was my second time he More

by RHASTMARCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight McCombs, Razvan Matei, Kamau Wilson
Jul 02, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave feedback and a five-star rating with us! We are pleased to hear the time spent with Dwight was a positive one and that your ongoing experience at the dealership is excellent! See you next time!

June 29, 2018

Above and Beyond from start to finish! Matt and the entire staff at Carl Black are incredible! We are always treated like family. Everyone goes above and beyond to make the purchasing expe More

by g8trdude715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Brutus
Jul 02, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so happy to hear about your positive experience at the dealership with Matt and the entire staff! We thank you for the recommendation and hope to work with you again in the future!

June 29, 2018

Great Matt was great with helping us find the car we wanted. He helped with set up the car with us. I will recommend Matt to my friend's and family. More

by PAIRADYZE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Carl Black Chevrolet Buick GMC responded

Happy to hear about your positive experience with Matt at the dealership! Congrats on the new purchase! We thank you for the recommendation and welcome you to the Carl Black family!

June 29, 2018

Dowain Nunes was the reason we bought the truck! Great.Guy! Complete satisfaction. Dowain’s professionalism and concern for us buying the right vehicle was instrumental in the choice we made. Great, caring, an More

by TIM
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Carl Black Chevrolet Buick GMC responded

We appreciate you taking the time to leave such great feedback on Dwain. We are elated to hear that he was knowledgeable and met all of your expectations. We will be sure to pass praise onto him. Congrats on the new vehicle! We hope to see you again soon.

June 29, 2018

Great people, great trucks Travis and Tim were very helpful and understanding which truck I wanted to leave in. Tim, a new salesman to the Carl Black team, did a great job, real More

by Ucfben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Stephens
Jul 02, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so happy to hear about your positive experience with Travis and Tim at the dealership! Thank you for taking the time to leave a review and a five star rating! We greatly appreciate it. Welcome to the Carl Black family!

June 28, 2018

Perfect My boyfriend and I went in to just inquire about getting a used car when we started talking to Jonathan Lopez. Not only did we end up leaving with a c More

by Atudor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez, Kamau Wilson
Jun 29, 2018 -

Carl Black Chevrolet Buick GMC responded

We are ecstatic to hear about the wonderful experience you and your boyfriend had at the dealership with Jonathan and Kamau! Congrats on the new 2018 Chevy Trax! Thank you for taking the time to leave such great feedback with us! we greatly appreciate it! We hope to see you again soon!

June 28, 2018

New Buick Encore The employees were friendly and helpful. Unfortunately we got there late in the day and time was short so we didn't have time to cover everything in More

by WLFJBETH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs, Razvan Matei
Jun 29, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a review on your time spent at the dealership! We hope to see you again soon.

June 27, 2018

Our new SUV Matt was wonderful to work with and made our car buying fun and easy. Hector made the financial end of it a breeze. Thank you! Carrie and Richard McAr More

by Mr nd Mrs Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Carl Black Chevrolet Buick GMC responded

We are happy to hear that your car buying experience with Matt and Hector was fun and easy, Carrie and Richard! We thank you so much for taking the time to leave a review and a five-star rating! Welcome to the Carl Black Family!

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