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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,569 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,569 reviews

June 26, 2018

Good experience Well to start off , Bryan greeted me and introduced me to his assistant Matt Miller. Matt answer all my questions and was very knowledgeable on the pr More

by BIGREDBUSHMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Kamau Wilson
Jun 27, 2018 -

Carl Black Chevrolet Buick GMC responded

We are ecstatic to hear about your wonderful experience at the dealership with Matt and Kamau! Thank you for taking the time to leave such great feedback with us! we greatly appreciate it! Congrats on the new purchase. If you ever need anything, please let us know. See you next time!

June 25, 2018

great experience Paperwork was ready and on time spent in dealership was to a minimum. The only questions, concerns I had was the mileage on the car More

by PATSFAITH316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for the great review and the high rating! We hope to see you again soon! Thank you for choosing Carl Black!

June 25, 2018

New car buying experience. Always happy. Pam Fay keeps convincing me to buy new Enclaves. Carl Black Buick is always great on the Service side as well. I recommend to friends a More

by SIMMONDSBOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Stephens, Bryan Levitt
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear about your positive ongoing experiences at the dealership. Thank you for taking the time to leave a great review and a high rating! We appreciate it! Hope to see you again soon.

June 25, 2018

Came back twice because of Chris. I needed a new car. My first purchase. Chris and Will where outstanding. Not Pushy. I highly recommend both with them. We will be back. More

by DESARAEELIZABETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Callander, Will Theiss
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Desarae, thank you for the awesome review and the five-star rating! We are happy to hear that Chris and Will made you feel comfortable with your first car buying experience. See you next time!

June 24, 2018

Amazing Experience I came in for an oil change and drove off with the new car. I had intended to get a new car anyway. Darryl Driver, at the Service Department had me More

by NBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Driver
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that your time with Darryl and the rest of the team at the dealership was a positive one! Congratulations on the new purchase, thank you for choosing Carl Black! We hope to see you again soon!

June 24, 2018

Making it happen! A can do attitude is always the first step in any sale. Josh was the sales person who worked with us and was always looking to please. He had a numbe More

by PJWILKE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo, Bryan Levitt
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you so much for your positive review on Josh. We are happy to hear that your overall experience was great! We appreciate the recommendation and hope to see you again soon! Thank you for choosing Carl Black!

June 24, 2018

Great service Johnathan was very nice. He pulled all stops to get me a great new car at a great price. Would highly recommend. Great customer service. More

by Chey2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave your review, Johnathan. We appreciate it.

June 24, 2018

Excellent Service I came just to look around and Domain approach me, he show me different models Tahoe. He was very helpful and patient with us, also he have a lot of k More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Andrea, we thank you for taking the time to leave a great review on Dowain! Thank you for being a valued Carl Black customer. See you next time!

June 23, 2018

Love my new car Dowain was amazing I had in my mind what car I wanted until he showed me the GMC terrain. The color and the interior design was exactly what I wanted. More

by SPORTGIRL92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave us such a positive review about your car buying experience with Dowain! We appreciate you leaving your feedback, and we look forward to working with you in the future. Thank you for choosing Carl Black of Orlando!

June 23, 2018

Great Deal Dowain helped me get a great deal on my BRAND NEW 2018 BUICK ENCORE !!! I'm so in LOVE with it. This is my car now! I've been eyeing it for quite some More

by BettyMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Betty, we are thrilled to hear about your positive car buying experience with Dowain at the dealership! Congrats on your new 2018 Buick Encore! If you ever need anything, please let us know!

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