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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,560 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,560 reviews

June 23, 2018

Great Deal Dowain helped me get a great deal on my BRAND NEW 2018 BUICK ENCORE !!! I'm so in LOVE with it. This is my car now! I've been eyeing it for quite some More

by BettyMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Betty, we are thrilled to hear about your positive car buying experience with Dowain at the dealership! Congrats on your new 2018 Buick Encore! If you ever need anything, please let us know!

June 22, 2018

Top-notch service!!! Best car buying experience ever! Friendly, helpful and genuinely caring team. Loved it!!! Even the staff members who didn’t work directly with us were More

by Proverbs31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you so much for the top-notch review! We are excited to hear that your time spent at the dealership was a positive one! We hope to work with you again in the future and appreciate the recommendation.

June 22, 2018

Helpful Dave and Dylan we're both very helpful, they answered all my questions and got me a great new vehicle, I highly recommend these two sales associates! More

by COLEMORGAN55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seldin, Dylan Pellegrino
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Cole, thank you for taking the time to leave a review about your experience. We are happy to hear that Dave and Dylan met your expectations. Congrats on the new purchase. We hope to see you again soon!

June 22, 2018

Wonderful time there The sales agents know a lot about the cars and the in's and out's of all the upgrades. They are really helpful and will treat you respectfully while a More

by CMTTEWES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorden Mesenbourg, Razvan Matei
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Thanks for your feedback! We're thrilled to read you had a great time at the dealership with Jorden, Louis, and Razvan. Thank you for the recommendation, and we're glad you took the time to leave your review!

June 21, 2018

Return customer 3 weeks ago My experience with Carl Black is always pleasant. John Palko was very nice and explained everything and answer all my questions and c More

by Kylie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Brutus
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Kylie, thank you for being a valued Carl Black customer, and for taking the time to share your feedback with us. Thank you for always choosing Carl Black! We hope to see you again soon!

June 21, 2018

Excellent service, no pushy sales tactics I drove my last truck for nearly 15 years, so I don’t come to dealerships often. I came into Carl Black knowing what I wanted to buy, but also knowin More

by PNIELSEN04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Thanks for taking the time to leave feedback and a five-star rating with us! We are pleased to hear the time spent at the dealership with Matt was a positive one. We hope to see you again soon! Congrats on the new purchase and welcome to the Carl Black family!

June 21, 2018

Walk in the park Best place to get a deal. They worked with us and I drove off with the car I LOVE and at a great price. Thanks guys your the BEST! More

by CLARIEORTIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Stephens, Sam Brutus
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Clarie, thank you for taking the time to leave a great review and a five-star rating! We hope to see you again soon!

June 21, 2018

Applying for another Lease This dealership knows how to make a deal. They were able to meet me at my budget. I am satisfied with my lease and would recommend them to any and eve More

by Kendra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lopez, Razvan Matei
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

We're thrilled to hear you had an excellent experience, and we're glad you took the time to leave us your review, Kendra. Thank you for taking the time to leave us your feedback. Congrats on the new purchase! We hope to see you again soon.

June 21, 2018

Repeat customer Have purchased several cars from Carl Black. Very professional sales staff, lots of purchase options. Great service also. One of the best dealerships More

by Rsnd341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Castaldo
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for being a valued Carl Black customer. We appreciate you taking the time to leave a great review and a five-star rating. We hope to see you again soon!

June 21, 2018

An excellent experience Mr Wilson took his time explaining all legal documents to us to ensure we knew what we were signing . Took his time and patience to ensure I was compl More

by Malibu328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamau Wilson
Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for your feedback on Kamau. We're glad your overall experience was a positive one! We hope to see you again soon!

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