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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,598 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,598 reviews

June 08, 2018

Awesome dealership Great car dealership, great people very professional , ask for Josh Patterson if you need a new car he will help you the best he can. Everything was More

by Franck11840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei, Kamau Wilson
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a great review of your time spent at the dealership with Josh. We hope to see you again soon!

June 08, 2018

Very polite and professional Excellent service and competitive prices. Dwight and his manager were able to put us in a 2018 GMC Acadia. We came into the dealership with negative e More

by PATRICKSCHILL70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear about your overall car buying experience with Dwight and Hector! Congratulations on the new 2018 GMC Acadia! If you ever need anything, please let us know. We hope to see you again soon.

June 08, 2018

Overall a great experience. I liked the no pressure style. Jorden Mesenbourg’s no pressure style is why I stayed. I walked out of your dealership 2 months before because of another salesman attitude. Car selec More

by ElkyMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Mesenbourg, Bryan Levitt, Kamau Wilson
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a review on Jorden. We are pleased to hear your experience at the dealership was a positive one. We thank you for the high rating and hope to see you again soon!

June 08, 2018

New car for new family Will made the process easy and answered all of our questions, while the loaner vehicle allowed us to have a good feel for what we were purchasing for More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Razvan Matei
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Bryan, thank you for taking the time to leave a great review on Will. We hope to see you again soon!

June 08, 2018

2016 Enclave Chris Callander was great to work with. Straight shooter and made sure things got done. Had to go back a few times for Finance, but inevitably things More

by SZIMMERMAN2826
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shami, Chris Callander
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that your overall experience at the dealership with Chris and the rest of the team was a positive one. We appreciate that high rating and hope to see you again soon!

June 08, 2018

Great Experience I had been putting off buying a new truck for several months, dreading the dealership experience. I was very please with my buying experience at Carl More

by Scott S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight McCombs, Kamau Wilson
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Scott, we are so pleased to hear that your overall car buying experience was excellent. We are happy to hear that Dwight went the extra mile for you. Congrats on your new purchase! If you ever need anything, please let us know. Welcome to the Carl Black family!

June 08, 2018

Great buying experience. We were very happy with our visit to Carl Black Orlando. Our salesperson, Jorden Mesenbourg was great! He even came back the next day, on his day off More

by Crews283
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorden Mesenbourg
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such great feedback on Jorden. We are pleased to hear that your time spent at the dealership was an excellent experience. Thank you for choosing Carl Black. We hope to see you again soon!

June 08, 2018

Chevy Tahoe Everything was great. A little too much haggling but Josh and Mateo were great. I will be back for a third car Thank you Dennis More

by DENNIS.ABRIOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Castaldo, Razvan Matei, Kamau Wilson
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Dennis, thank you for your great review and your high rating. We truly appreciate it!

June 08, 2018

Wonderful It's was amazing the way the sales men Sam Brutus and David Seldin help me They were very courteous, patient and professional I owned two cars before More

by PANELGEORGES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Seldin, Sam Brutus, Kamau Wilson
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a great review and an overall five-star rating! We are happy to hear that your experience was a positive one. We thank you for the recommendation and hope to see you again soon!

June 08, 2018

New vehicle purchase Great salesperson, Josh Castaldo went well above my expectations. Super job. Happy to recommend him to my friends and colleagues. Everything went v More

by JERRYSPEER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Jerry, we are pleased to hear that Josh went above your expectations and that your time spent at the dealership was a positive one. We hope to see you again soon.

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