I stopped in to see what was available in my price range. Was greeted by James.
We went inside, sat down, he asked me questions about type of car I was looking for., showed me 2. The second was a home run.
1 hour from that, I was leaving in my new car.
James asked questions, listened to my answers and and found what I was looking for.
James is new, but he has a great future.
He was excited about his product, confident in the dealership, and will be very successful.