Carl Burger Dodge Chrysler Jeep RAM World

I purchased a 2010 jeep grande Cherokee- in 8 months it went in for Service 7 times and this was suppose to be "certified". Turned in that vehicle and bought a 2014 1500- took it home , they forgot to acti went in for Service 7 times and this was suppose to be "certified". Turned in that vehicle and bought a 2014 1500- took it home , they forgot to activate the Nav so I have to go back again. The credit guy tried to sell me the extended warranty at double the price I paid on the first vehicle. He didn't remember Me from 8 months ago; I reminded him and he reluctantly sold me the extended but conveniently didn't tell me till the last minute I had a refund from the extended warranty on the last vehicle- and I found it odd that while they had the numbers of the actual pay off for the jeep because I financed through them, they kept asking me what pay off was. I looked up my payoff when I got home , I over quoted them so they have to pay less paying it off and I'm sure I won't see that refund. The staff is friendly More

I've given the rating I have because I had an overall good experience and they even detailed my moms truck while we were there. The sales associate was very helpful and there was no pressure to buy a car good experience and they even detailed my moms truck while we were there. The sales associate was very helpful and there was no pressure to buy a car. He understood that we were just looking. More

Good service. Buy back program was missleading and a little unfair. Hugo Gonzalez is the nicest and truefull sales associate I've met in a long time. He didnt try to oversell the van. He let me make the little unfair. Hugo Gonzalez is the nicest and truefull sales associate I've met in a long time. He didnt try to oversell the van. He let me make the decisions. No pressure sale. See you in a few years Hugo. More

The guys were very nice and helpful. The finance process was quick and easy. I got a decent amount for my trade. They made sure I was completely satisfied before I left. was quick and easy. I got a decent amount for my trade. They made sure I was completely satisfied before I left. More

I want to take this time and discuss how our experience went with Sonny at Carl Burgers. I have had a Charger for 6 years and loved it! They were interested in buying it from me and putting me into a new went with Sonny at Carl Burgers. I have had a Charger for 6 years and loved it! They were interested in buying it from me and putting me into a new one. I went to the dealership and spoke with Sonny and am now home with a new Charger. It was an amazing experience going there. It was so easy to work with him and we appreciate how easy he made it. It took me a little time to decide on doing it, and he was very patient with my deciding. He was exceptional to work with and would difinitely do it again and will refer him to anyone. He really took the time to understand what was needed and he completed what we were there to do with flying colors! It was an exceptional experience and I am so glad that we were able to work with someone that went above and beyond our expectations to make it as smooth as it could be. I take this time to state that he was definitely a ten out of ten!! He is a definite asset to Carl Burgers! More

The wife and I stopped by the dealership to look at the colors available on the 2014 Jeep Grand Cherokee. We were planning to order a GC ecodiesel when they became available. When Jerry realized what we colors available on the 2014 Jeep Grand Cherokee. We were planning to order a GC ecodiesel when they became available. When Jerry realized what we were looking for he informed us that we could order at anytime with a 6 to 8 week delivery time. We ordered the following day. Jerry took time to go over all the options and helped in choosing the color after telling him what the Jeep would be used for. Jerry kept us informed on the build and shipping process. Once delivered he walked us through the entire purchasing process. No hassle, no problems! This is why I will encourage friends and acquaintances to work with Jerry if they want a new Jeep. More

Hugo Gonzalez has a customer for life. Not only did he make the overall experience a good one, he did a great job intervening when the initial trade in amount came in so low, I almost walked out. Also, wh make the overall experience a good one, he did a great job intervening when the initial trade in amount came in so low, I almost walked out. Also, when we were there longer than expected, he took care of us by providing us a meal. Thanks again Hugo, you are a great person. More

Gibson orchestrated the best car buying experience that I, and my wife, have ever had. He was very accomdating and provided a relaxed enviroment to shop in. Gibson was very knowledgeable and forthcoming wi I, and my wife, have ever had. He was very accomdating and provided a relaxed enviroment to shop in. Gibson was very knowledgeable and forthcoming with the specifications of our vehicle; he was happy to answer all of the questions we feilded to him. When we began our paperwork, Gibson made sure that we understood every line of our price sheet and did not waste any of our time trying to push unwanted upgrades. His personality and demeanor are refreshing compared to all my previous car buying experiences. I was sold the car that I wanted in a very respectful manner. I sincerly hope that Gibson will be able to handle all my future vechicle purchases and I highly reccomend him to anyone intrested in visiting a car dealership. More