Carl Burger Dodge Chrysler Jeep RAM World

Warranty gap LoJack The sales team was quick.. Thank you “Sam the jeweler” However, during the financial portion I wanted to add a warranty and gap to my loan. But, I w The sales team was quick.. Thank you “Sam the jeweler” However, during the financial portion I wanted to add a warranty and gap to my loan. But, I was told I would have to purchase a bundle to get what I needed. Which I felt was unfair! If your going to offer a product the customer should have a choice in what they want to pay for. I felt I had to purchase this package to get what I really wanted. And I did asked if I could just get the gap and warranty only; I was told no, it’s a package deal only, or nothing... It may seem like a small thing to your company; but that additional amount 1-2000.00 added to my loan could hurt someone budget. As a matter of fact a friend of mine just totaled her car and is looking to purchase a new one. She wanted to know which dealership I went to Mother’s Day.... then I realized today the possible reason why you force a new owners to purchase the LoJack because it’s all ready installed on all your vehicles on your lot... and then follow up with “your insurance rate will give you a discount for having it... “Not”... More

Excellent customer service. Sam was very helpful. Our seller SAM showed great interest on helping us get a good deal. I would really recommend this dealer. Sonny was very helpful as well. Our seller SAM showed great interest on helping us get a good deal. I would really recommend this dealer. Sonny was very helpful as well. More

I love my JEEP! Sam was easy to work with and he made the process simple. Fernando was also super great! I had my own financing set up and my paperwork was a breeze. Sam was easy to work with and he made the process simple. Fernando was also super great! I had my own financing set up and my paperwork was a breeze. I may have been a bit annoying but Sam didn’t let me know that, he was courteous and professional. My only issue is that I ordered running boards and assumed they would be ordered and put on before I picked up the vehicle. They were not. They even included the price in my loan and I left the dealership without them. I was kind of disappointed but overall it was a simple process! More

Appointment for truck not seen the day of I'm beside myself so far!!! I just bought a 2018 RAM 1500, only 7700 miles and I have a check engine light already. I made a appointment over the week I'm beside myself so far!!! I just bought a 2018 RAM 1500, only 7700 miles and I have a check engine light already. I made a appointment over the weekend for 10 am Monday. No one came out to check on me when I pulled up. Now it's 3:12pm and I get a call from The service department. "We are going to keep your truck it hasn't been checked yet".........ridiculous!! On top of that the dirty xxx loaner vehicle. My experience so far has been frustrating. More

Fast and simple Spoke to some over the phone.. we got there saw the truck. took a test drive and walked out with it great experience.. I will recommend as dealership Spoke to some over the phone.. we got there saw the truck. took a test drive and walked out with it great experience.. I will recommend as dealership to my friends More

Carlos & Sonny Carlos and Sonny were helpful in every way. Both, true assets to your company. Appreciate all the time they spent with me and made sure I understood Carlos and Sonny were helpful in every way. Both, true assets to your company. Appreciate all the time they spent with me and made sure I understood vehicle functionality and my financing options. More

Best and easy purchase This is my second purchase from this dealership. Both times have been very easy and quick. They beat every price in town. I’ll definitely get my next This is my second purchase from this dealership. Both times have been very easy and quick. They beat every price in town. I’ll definitely get my next car from them again. Thanks for everything! More

No nonsense, good deals, great service! All of the staff was great. Never felt pressured. And beat the Toyota dealership in price as well as friendliness. Top dollar for my trade in as well. All of the staff was great. Never felt pressured. And beat the Toyota dealership in price as well as friendliness. Top dollar for my trade in as well. More

Please tell purchase process communicated in timely manner on line to our questions as we evaluated our decision to visit dealership. Fair, accommodating, responsive and not a pre communicated in timely manner on line to our questions as we evaluated our decision to visit dealership. Fair, accommodating, responsive and not a pressure sale. More

Jesse is awesome. Jesse Garcia, acknowledged me as soon as i parked my old 2003 Durango and stepped out.. Ealier that day i went to another dodge dealer where i felt in Jesse Garcia, acknowledged me as soon as i parked my old 2003 Durango and stepped out.. Ealier that day i went to another dodge dealer where i felt invisible. So l left and went to catl burger dodge in la mesa. Everything was out 8n the open new and pre owned. Jesse showed me new and pre owned cars that would best suit me. After a few options we found my match and we worked it out. Even after explaining to him i could come back in a couple months and pay what he asked, when initially i couldn't. But we worked it out and figured it out and i drove off with the CHALLENGER of my dreams. Jesse new what i really wanted... And he made it happen More