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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,111 Reviews
Your Carlisle Buick GMC Headquarters conveniently located on the Holly Pike in Carlisle PA! With over 300 cars and trucks in stock, you can not go wrong with Carlisle Cadillac Buick GMC!! A wide selection of New Cadillac's Buick's and GMC's as well as a Preowned inventory that changes daily. Our service department can perform repairs on any make and model with the level of service that you have come to expect from Carlisle Buick GMC.
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1402 Holly Pike

Carlisle, PA

17015

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Showing 1,111 reviews

May 12, 2023

Had a good experience doing business at this dealership. The salesman Peter Nartey was very pleasant and easy to deal with. More

by mikalprimus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Nartey
May 14, 2023 -

Carlisle Cadillac Buick GMC responded

Mikal, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 09, 2023

Always have had prompt efficient service here. A bit disappointed that due to lack of shuttle drivers, they were not able to pick up my car at home and deliver it back to me. More

by indysnan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 07, 2023

Sales person promised the truck would be cleaned & Rdy upon my rival, no jack , not cleaned , most dealer got 110 pt check . Truck manual, and only 1 key was avail, that information not reveal upfront . More

by moebrown1816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Drury, Ellie James
May 07, 2023 -

moebrown1816 responded

Was told the truck would be cleaned detailed and ready upon our arrival, truck was not giving a full 100-110 pt Inspection, the jack was missing , only 1 key avail, finance didn't know my spouse name could be on the title , and not part of finance. Had to be told about gas fill up . 2021 Truck and the maintenance manual missing , operational manual mission , salesperson and manager never mention it , he said ( you know this is a Buick/ GMC dealer not a Toyota dealer) . Thanks .

May 07, 2023 -

moebrown1816 responded

None

May 07, 2023 -

moebrown1816 responded

Same

May 07, 2023 -

moebrown1816 responded

Same

May 07, 2023 -

moebrown1816 responded

Same

May 07, 2023 -

moebrown1816 responded

Same

May 03, 2023

The service department was extremely professional and helped resolve the issues with my truck in a timely manner. More

by dsom1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Drury, Nolan Sheely
May 03, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Carlisle Cadillac Buick GMC.

May 03, 2023

I’m sure the dealership is fine however I went in because the inner tailgate doesn’t operate. There are small rocks rattling around I can’t get out because the inner gate doesn’t open. The service dept. coul More

by Dustd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Carlisle Cadillac Buick GMC responded

Thanks for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon.

April 30, 2023

What a great car buying experience with Brendon Cullen! He was patient, understanding and also pretty funny! From start to finish he was great and even called to check to make sure we were ok on our driv More

by cee0901
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Cornman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Honore, Brendon Cullen
May 01, 2023 -

Carlisle Cadillac Buick GMC responded

Thanks for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon! Enjoy your new vehicle!

April 29, 2023

Very clean Great sales staff. Didn’t feel pushy. Felt like they wanted to help and not just push a car on you. Everyone we met were down to earth and helpful More

by Gmitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Cornman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Nartey
May 01, 2023 -

Carlisle Cadillac Buick GMC responded

Here at Carlisle Cadillac Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 18, 2023

I did not buy a vehicle. I purchased an extended car warranty for my 2015 Chevrolet Equinox More

by GGAYLESTORM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Cornman
Apr 18, 2023 -

Carlisle Cadillac Buick GMC responded

Thanks for your feedback on your recent visit to Carlisle Cadillac Buick GMC. I'm glad to hear that we were able to assist you with your warranty purchase and that you had such a positive experience. We appreciate your business!

April 11, 2023

My husband and I had an outstanding sales and service experience at Carlisle. Tyler Uhrich, our Sales Consultant, and Tom Cornman, our Purchasing and Financing Consultant, were extremely professional, k More

by pbserbanic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Cornman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Uhrich (5 Star)
Apr 11, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for your kind words for Tom and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Carlisle Cadillac Buick GMC.

April 11, 2023

They seem to always get my vehicles in at a decent amount of time, which is great. However, the last time I was there for an inspection we asked them to be sure and check the battery bc it wouldn’t start pri More

by cdmtide
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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