Carlton Motorcars

Service department will change scheduled appointments at their leisure. I had a service appointment for 8:00am on 11/2. I dropped the vehicle off early at 7:30am. I returned to the service department at 3: their leisure. I had a service appointment for 8:00am on 11/2. I dropped the vehicle off early at 7:30am. I returned to the service department at 3:45pm and was informed that my vehicle still had not been serviced. Someone in the service department decided to change my appointment time to 3:00pm, but I still had proof via email that the appointment was scheduled for 8:00am. Instead of accepting that they screwed he stated that the appointment time is the time to meet with the service provider, which is a BIG LIE, because every time I previously had my vehicle service it was service in a timely manner. You have lost a customer, I will have my vehicle service at another dealership that will not change appointments just because they want to and do not inform the customer of their actions. Substandard service and lack of professionalism. More

In a very few words, Ben Mandish was not only helpful, but knowledgeable and kind. I would recommend Carlton to anyone, anywhere. Everyone was terrific! I LOVE my car! Teri Bond Atlanta, GA but knowledgeable and kind. I would recommend Carlton to anyone, anywhere. Everyone was terrific! I LOVE my car! Teri Bond Atlanta, GA More

very friendly and professional service, absolutely will go back there in the future,usually hate very much trading cars, this was a pleasure go back there in the future,usually hate very much trading cars, this was a pleasure More

Stephen is a consummate professional! Excellent in all areas. He followed up through the whole process. areas. He followed up through the whole process. More

Pablo was a wonderful in sales, easy to work with, followed through with all commitments and was spot-on time with delivery. Highly recommend Carlton Motorcars and their professional staff. followed through with all commitments and was spot-on time with delivery. Highly recommend Carlton Motorcars and their professional staff. More

Chad was extremely nice professional and knowledgeable with my experience at the dealership! The other members were also very nice and helpful with my experience at the dealership! The other members were also very nice and helpful More

I had a great experience buying from Carlton, and I live in North Carolina! Spencer was very patient with my questions about buying out-of-state. I have had many salesman at dealerships who made me not wa in North Carolina! Spencer was very patient with my questions about buying out-of-state. I have had many salesman at dealerships who made me not want to buy any of their cars. I found the car that I had been searching for, so there was a party at my house when my barely used 2021 Honda CR-V was delivered. Spencer was happy along with me, and I appreciate his help. Check out their used cars! More

Chad Gossett was an excellent sales person and has continued us after we purchased our car. continued us after we purchased our car. More

Always friendly and efficient service staff. Love our service rep, Sammy H., who always gets it done! Easy to schedule online. Quick checkin and checkout. service rep, Sammy H., who always gets it done! Easy to schedule online. Quick checkin and checkout. More

My wife and I have had a great experience working during difficult times with Carlton Motorcars ordering a new Mercedes S580. They all helped us with the timing of our old lease and making sure we had a new difficult times with Carlton Motorcars ordering a new Mercedes S580. They all helped us with the timing of our old lease and making sure we had a new car before our lease expired. More