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Carlton Motorcars

Greenville, SC

4.9
694 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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2446 Laurens Road

Greenville, SC

29607

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Showing 694 reviews

April 16, 2021

I had the best experience in my life🥰Thank you to I had the best experience in my life🥰 Thank you to Pablo, the best. The one and only!! Thank you guys!🥰 Thank you Carlton Mercedes Benz, Gree More

by Zoraya8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Carlton Motorcars responded

Congratulations on your new Mercedes Benz Zoraya8! I am happy to tell Pablo of your kind words. Carlton Motorcars aims to make every experience just as great. Have a good day, Sarah Holt

April 15, 2021

I test drove a C300 a week prior at Carlton and knew that’s the car I wanted. After a week, I contacted Carlton to purchase. I did not have much time to spend in the office because of my work schedule, More

by Erhgiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Brady, Ben Mandish
Apr 16, 2021 -

Carlton Motorcars responded

Congratulations on your Mercedes Benz! I am glad our team was able to make your experience with Carlton good. I will pass on the kind words to Robin, Ben, and David. Sarah Holt

April 15, 2021

This was the most positive experience I have ever had in purchasing a car - and I am 73 years old. Steven Knupp was outstanding and he was very thorough in his explanations and answered all of our question More

by jstevano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Apr 16, 2021 -

Carlton Motorcars responded

Jstevano, I am so happy you had a positive experience with Steven and our team. I hope we can continue to exceed your expectations in the future with all your Mercedes Benz needs. Congratulations on your new Mercedes Benz, Sarah Holt

April 11, 2021

Connor Burton was my salesman at Carlton; very professional, informative, and extremely easy to talk to and work with. Love our new Mercedes! Debbie Spearman More

by debspearman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Burton
Apr 13, 2021 -

Carlton Motorcars responded

Thank you for the review! Congratulations on your new Mercedes-Benz!

April 01, 2021

Best service received since I owned my Mercedes. Easy to schedule, quick to inform items needing attention and completed service quickly! Electronic app used made it easy to review and approve individual se More

by Djrodstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Eckhardt
Apr 07, 2021 -

Carlton Motorcars responded

Thank you for the 5-star review and your kind words!

March 31, 2021

When it was time to purchase another vehicle we went straight back to Carlton Mercedes for the product, the professional sales department and the service department. More

by rmmjb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gordon, Stephen Knupp
Mar 31, 2021 -

Carlton Motorcars responded

Great news to hear! Thank you so, and congratulations on the new vehicle! Cheers!

March 28, 2021

Very friendly and very Professional. They have a highly Respect to their costumers. Explain everything we need to know. Ben walk me through and explain about the car. More

by Keyslani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
Mar 29, 2021 -

Carlton Motorcars responded

This is great to hear. Thank you for sharing!

March 28, 2021

A pleasant and professional experience, the salesman was very knowledgeable and the facility was nice and clean. There was no excessive pressure to buy a vehicle. I would recommend them to family and friend More

by Conellpaul
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Mar 29, 2021 -

Carlton Motorcars responded

Thank your for the 5-star review! All the best!

March 27, 2021

We've been doing business with Carlton Mercedes for over 20 years. Our salesperson, Tyrone Chapman, is very professional. I would highly recommend using Tyrone if you're considering purchasing a car. More

by jantworth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Hood
Mar 27, 2021 -

Carlton Motorcars responded

Thank you so much for the review, and thank you for a great 20 years with us. Here's to many, many more.

March 27, 2021

My last five cars have been leased or purchased from Carlton Motorcars. Robin Rollins is a top notch salesman and David Knutti is an awesome service team member. Fantastic folks always - highly recommen More

by SW402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Knutti
Mar 27, 2021 -

Carlton Motorcars responded

Thank you so much for the 5-star review, and thank you for your continued business! All the best, and enjoy your weekend!

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