Back

Carlton Motorcars

Greenville, SC

4.8
680 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
Contact Dealership

2446 Laurens Road

Greenville, SC

29607

Directions

By Type

Showing 680 reviews

November 14, 2020

Connor was a pleasure to work with. He kept us informed thru the entire process particularly when we struggled with the delivery from the factory. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Burton
Nov 17, 2020 -

Carlton Motorcars responded

Thank you for the positive review and we're happy to hear Connor was able to help you even through the hiccups of ordering a customized car. Please let us know how we can help in the future and congratulations on the new purchase!

Nov 17, 2020 -

John responded

Thank you. And I want to repeat my earlier comment. Connor was most helpful and continues to assist us in learning the details of the new car. He is a good one!

Nov 17, 2020 -

Carlton Motorcars responded

He truly is so wonderful to work with. We'll make sure he sees this review. It'll make him so happy to know he had such a positive impact. The encouragement is always welcome and appreciated tremendously. We all try to do our best, but when we see reviews like this it makes us all feel special on an individual level. It really means the world to us.

November 13, 2020

I was so very pleased with the service department that I did not hesitate to purchase my new 350S class. Phillip was courteous, knowledgeable and extremely professional. I know I am in good hands. More

by Cathleenmcveigh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Baek. , Scott Gordon
Nov 17, 2020 -

Carlton Motorcars responded

We're excited to hear about your all-around amazing experience! How wonderful! Thank you for trusting us to help with all of your Mercedes-Benz needs.

November 05, 2020

Great experience with this dealership. Philip answered any and all questions I had and was very knowledgeable about the vehicle I purchased. I would highly recommend this dealership. More

by greg.baucom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Carlton Motorcars responded

Thank you for leaving us such a positive review. Our team works really hard to make sure all of our clients have their questions answered and we're really happy to hear Phillip was able to help you. Congratulations on your new purchase!

November 05, 2020

The experience was great would buy another. Enjoyed working with Ben. Very informative about all aspects of the cars and SUVs good car buying experience More

by Cgoode033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
Nov 06, 2020 -

Carlton Motorcars responded

We're so happy to hear that you had such a positive experience. Please reach out if we can help with anything else. We'll make sure Ben sees this wonderful review.

Nov 07, 2020 -

Cgoode033 responded

Thank you,really enjoyed the car buying with Ben

October 26, 2020

Ben, Brian & Phillip worked diligently with me; suggesting vehicles to test drive, locating the car of my choice; and patiently teaching me. Outstanding Customer Service! More

by Tami C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Paben, Ben Mandish
Oct 27, 2020 -

Carlton Motorcars responded

Thank you for the five star review! We're glad they were able to help you find the perfect car. Please reach out to us if we can be of any further help.

October 21, 2020

Have dealt with carlton motors for many years...always fast courteous service ..makes the car buying experience a pleasure...5 star rating in all aspects More

by jeannierhodes1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Oct 21, 2020 -

Carlton Motorcars responded

Thank you for your review! We really appreciate you taking the time to let us know. It means the world to our team here.

October 18, 2020

I purchased a used vehicle while remote. The salesman was familiar with the vehicle and helped answer questions via notes and texts. He was ready when I arrived to complete the purchase and pick up the More

by Mark
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Oct 20, 2020 -

Carlton Motorcars responded

Thank you for leaving us such a great review of your experience with us. We're happy to hear it went so smoothly. Please reach out if we can help with anything further and enjoy your new car!

October 14, 2020

I have bought four new cars from Carlton Mercedes and Tyrone makes it an enjoyable and easy experience every time. I highly recommend them. I feel they gave me a great deal every time. More

by galleryofhomes2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Carlton Motorcars responded

Thank you for your loyalty to us here at Carlton! It's always nice to see you. We'll make sure Tyrone sees this review. He really is very easy to work with and it'll make him feel good to see the recognition.

Oct 20, 2020 -

Carlton Motorcars responded

Thank you for your loyalty to us here at Carlton! It's always nice to see you. We'll make sure Tyrone sees this review. He really is very easy to work with and it'll make him feel good to see the recognition.

October 13, 2020

We had a very good experience with this dealership and the Sales Rep Connor. During these challenges time dealing with the pandemic, everyone was accommodating and follow the health guidance. It helped More

by djdj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Burton
Oct 14, 2020 -

Carlton Motorcars responded

We enjoyed working with you and yes, we are aiming to be respectful of all our clients during these times. Thank you for leaving us such a great review. We appreciate your kind words so much.

October 09, 2020

Connor was very helpful, responsive and gracious. We bought from Carlton remotely and he went the extra mile to answer all our questions. Recommend highly. More

by Chris
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Connor Burton
Oct 12, 2020 -

Carlton Motorcars responded

Thank you for leaving this review about Connor. He's newer to the team here at Carlton and he really does try to go above and beyond to help his customers. We're gracious to hear you had such a pleasant experience with him and took the time to let us know. Please reach out if you have any questions or need any help with anything. Congratulations on the new car!

...
26
...