Carman Chrysler Jeep Dodge

Both of these gentlemen were very gracious. I explained that I was not making any decisions that day and they resepcted that. I am not from the area, but they were extremely willing to work with me; let m that I was not making any decisions that day and they resepcted that. I am not from the area, but they were extremely willing to work with me; let me test drive several vehicles. When I expalined again that I was not going to buy at that point in time, they did not pressure me. I am the kind of buyer that gets turned off by pressure and they realized that. If I decide to buy a Fiat, I will buy from this dealership rather than one closer to either of my two homes. The earned my business. Jason called me back on Monday to thank me for stopping in. Obviously they will keep me in their sights, but I think they will respect that I am still in the fact finding mode and that I will not buy until I am ready to do so. More

Great Dealer. Friendly Service. They were not pushy and found the exact car that i was looking for. I would recommend this dealer to anyone. found the exact car that i was looking for. I would recommend this dealer to anyone. More

I give the Carmen Auto Group A+++ for excellent customer service and tailoring the vehicle purchase to my budget. I appreciate the care and dedication shown to me when test driving and also was impressed w service and tailoring the vehicle purchase to my budget. I appreciate the care and dedication shown to me when test driving and also was impressed with my salesman Frank who took personal time in demonstrating vehicle features and a financial plan for purchase. I feel that all of the Carmen Group go out of their way to make your vehicle purchase as easy as possible, no pushiness, no confusing sales jargon. Thanks to the Carmen Auto Group I was able to purchase my dream car. I had canvased other dealers in the New Castle area and found Carmen to have the best prices. In closing another reason I chose Carmen, is because I am a former customer and the service and sales were so great that I decided Carman was a dealership that I going to stick with. When your in the market for a great deal in purchasing a new, used and or certified, please see The Carmen Auto Group first, you will be glad you did. More

I have been dealing with Carmen Dodge Jeep for the last 5 years and have been very happy with their service except for an on going problem I've had with my air conditioning. Otherwise everything has been gr years and have been very happy with their service except for an on going problem I've had with my air conditioning. Otherwise everything has been great. More

This dealership was extremely impressive from the moment I walked in the door. I was Greeted by Jason Van Helten in a very friendly manner; he worked very hard to help me find the right car for me. He drove I walked in the door. I was Greeted by Jason Van Helten in a very friendly manner; he worked very hard to help me find the right car for me. He drove me around the various Carman dealerships to show me all of my options. It was because of this that I was able to find the right car for myself. I highly recommend this dealership to anyone that plans on buying a new or used vehicle. More

Al Grandell was very knowledgable about the features of my new car. His assistance in setting up the UConnect was greatly appreciated. I will definitely purchase from Carman Chrysler Jeep Dodge again. my new car. His assistance in setting up the UConnect was greatly appreciated. I will definitely purchase from Carman Chrysler Jeep Dodge again. More

I had a great experience at Carmen Fiat. The whole team was great. I love my new Fiat 500 C. I would recommend this dealership to friends and family. was great. I love my new Fiat 500 C. I would recommend this dealership to friends and family. More

Jason Van Helten and Andy Zabrodsky took care of us very nicely for my daughter's first car. Mary Jane Jannelli was awesome too. Thank you. nicely for my daughter's first car. Mary Jane Jannelli was awesome too. Thank you. More

About 6 weeks ago I had a random beep in my Jeep. I stopped in for service at 3:30pm and the service department was closed. I had checked the internet first for the operation hours, but it said nothin stopped in for service at 3:30pm and the service department was closed. I had checked the internet first for the operation hours, but it said nothing about closing early. There wasn't even a sign posted on the doors--they were just locked. So I called the next day to make an appointment and was told I couldn't come after work or on a Saturday because the guy that knew how to use the computer doesn't work then. Really? There's one computer literate person who works there? So I took time off of work and was told they didn't know why my car was beeping. No recommendations, no remedies, they just didn't know why it was beeping. I was telling a friend the following weekend about the random beep and it took him 3 minutes to look at the car (without a computer) and determine a rear blinker light was out. Today I returned for service becuase both my rear tail lights were burned out. Service guy (Mark) asked with what I needed assistance and I said I needed my tail lights replaced. He then asked why? Why?! I stated because they are out. He then asked again--why do you need your tail lights replaced? Because they don't match my outfit. Really? Because they are burned out. He then looked up my vehicle and asked me to take a seat while they determined what was wrong with my vehicle. I told you, the tail lights needed to be replaced. If I was a man, would you have questioned my statement? Not to my surprise, he later returned and explained my tail lights were out and needed to be replaced. Your service people were not able to figure out a tail light was out 6 weeks ago and now you're questioning me? I will not be servicing my vehicle or purchasing a vehicle from any Carman dealership. Ever. More

We have purchased two vehicles from Carmen in less than a year and if we thought the first experience was good, it was nothing compared to the wonderful visit the second time. We walked in, told them what we year and if we thought the first experience was good, it was nothing compared to the wonderful visit the second time. We walked in, told them what we wanted, and where we wanted our payment to be. Joel found the car, and got working on the paperwork quickly. In the end, we got the car we desired, the deal we demanded, and were able to have lunch admiring our new car in the parking lot. We love these guys and would recommend them to anyone. More