Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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I had an absolutely amazing experience working with Kellen! From start to finish, he went above and beyond to make sure I found the perfect car. He was incredibly patient, professional, knowledgeable, Kellen! From start to finish, he went above and beyond to make sure I found the perfect car. He was incredibly patient, professional, knowledgeable, and attentive throughout the entire process. I took my time making my decision, and he never once made me feel rushed or pressured. Kellen truly listened to what I wanted, understood my expectations, and made sure every detail was just right. He made what could have been an overwhelming experience feel exciting, comfortable, and seamless. His dedication to customer satisfaction really stood out, and I couldn’t be happier with my first BMW! I’m so grateful for his patience, honesty, and exceptional service. If you’re looking for someone who genuinely cares about helping you find the right car, I highly recommend Kellen. Thank you for making this such a memorable experience! More
Casey BMW was a great experience everyone was very helpful and professional. I have purchased 2 cars from them and every time it went flawless! helpful and professional. I have purchased 2 cars from them and every time it went flawless! More
I cannot say enough great things about Sarai at Casey BMW! From start to finish, she provided exceptional customer service and truly went above and beyond to make my car-buying experience effortless. BMW! From start to finish, she provided exceptional customer service and truly went above and beyond to make my car-buying experience effortless. What impressed me most was how considerate and accommodating she was of my limited availability. She respected my time, communicated efficiently, and made sure everything was handled smoothly without the constant back-and-forth that usually comes with buying a car. She took what can often be a stressful, time-consuming process and made it feel easy, quick, and enjoyable. I’ve purchased cars before, but this was the first time I can genuinely say the entire experience was completely stress-free, and that is all thanks to Sarai. She made me feel like my time and needs were a priority while helping me get into my dream car. Sarai is the kind of salesperson who makes you want to come back and refer everyone you know. Her professionalism, attentiveness, efficiency, and genuine dedication to her customers truly set her apart. Casey BMW is lucky to have her! If you’re considering purchasing a BMW, do yourself a favor and ask for Sarai. She doesn’t just sell cars—she delivers an outstanding experience! More
Kellen was great! Very interested in my needs as a buyer! Ask for him directly; he will take great care of you! Add to him Emery and Amanda as BMW Genius’s to set u Very interested in my needs as a buyer! Ask for him directly; he will take great care of you! Add to him Emery and Amanda as BMW Genius’s to set up the car and it’s a win!!! More
⭐⭐⭐⭐⭐ Outstanding Service from Start to Finish! We couldn’t have asked for a better car-buying experience! Kellen went above and beyond to make the entire process smooth, stress-free, and enjoya We couldn’t have asked for a better car-buying experience! Kellen went above and beyond to make the entire process smooth, stress-free, and enjoyable. He was professional, knowledgeable, attentive, and genuinely cared about making sure we were happy with our purchase. He took the time to answer all our questions, made us feel comfortable throughout the process, and never made us feel pressured. It’s refreshing to work with someone who truly takes pride in what they do and goes the extra mile for their customers. His outstanding customer service made all the difference, and we would highly recommend him to anyone looking to purchase a vehicle. Thank you for making this such a great experience! You’ve earned our trust and our highest recommendation! More
Friendly and professional service. Kellen was very helpful and set us up with a great car. Kellen was very helpful and set us up with a great car. More
Sarai Tua provided good customer service throughout the transaction of our purchase. Thank you for your assistance. transaction of our purchase. Thank you for your assistance. More
Im happy my wife finally found a care she liked, and a place with good customer service. place with good customer service. More
Kellen made himself available and extended his day multiple times to help us with our vehicle selection. Really appreciate his passion, but also responsiveness no matter the time. Great process than multiple times to help us with our vehicle selection. Really appreciate his passion, but also responsiveness no matter the time. Great process thanks to Kellen. More
We had a very positive experience. Demetrius was helpful and informative. We would recommend him to anyone. Demetrius was helpful and informative. We would recommend him to anyone. More
















