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Casey BMW

Newport News, VA

4.8
1,768 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,768 reviews

December 04, 2023

Truly Great experience from the beginning. They found me the vehicle. I want when no one else could and went the extra mile period Lloyd and Demetrius Really when above in beyond I would recom More

by charlesg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Hall Jr
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 01, 2023

I was very impressed by this dealership. Danisha was professional, sincere and courteous. She responded immediately to all of my emails and texts. The sales manager, Lloyd, was also great to More

by phaedra60
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danisha Tisdom
Dec 01, 2023 -

Casey BMW responded

Thank you for the positive review and thank you for choosing us

November 30, 2023

My purchase of my new M4 Comp was super easy. The team here did a really amazing job with handling my purchase. Thank all for making this the best car purchase experience I've ever had. More

by Shawn.Willis1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danisha Tisdom
Dec 01, 2023 -

Casey BMW responded

Thank you for taking the time to review us and thank you for choosing us.

November 27, 2023

AJ Phillips is the reason we continue to drive 45 minutes to Casey BMW. His professionalism, attention to detail, and friendliness are top notch. Easy to schedule service with him and we simply won't take ou More

by meberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Phillips
Dec 01, 2023 -

Casey BMW responded

Thank you for the review and thank yo for choosing us

November 22, 2023

Mr.Hall was very patient and answered all my questions. I am very happy with my new BMW and pleaded with the customer service I received from Mr. Hall and Casey BMW. More

by LMAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Phillips, Danisha Tisdom, Demetrius Hall Jr
Dec 01, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us.

November 22, 2023

Service was super! !Excellent seller He explained everything very clearly. Recommend 100% great costumer service More

by futbolistawilches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Hall Jr
Dec 01, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

November 19, 2023

Very professional, knowledgeable about warranty and service issues, Maintains contact while they have your vehicle. More

by lrh712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bullus
Dec 01, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

November 15, 2023

Excellent service. Danisha was knowledgeable, professional and very helpful. Everyone is very pleasant. Very good experience all around. More

by Kamel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danisha Tisdom
Dec 01, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

November 14, 2023

Very easy to do business with. Very friendly employees. Had exactly the car I wanted. More

by josephconoscenti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mcleane, Demetrius Hall Jr
Dec 01, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

November 13, 2023

Danisha did a great job today with helping me find a SUV for myself and my Sons . I also appreciate her patience and her educating me on the car and helping me be within my price range and feel comfortable. More

by Lascodenae07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danisha Tisdom
Dec 01, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

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