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Casey BMW

Newport News, VA

4.8
1,773 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,773 reviews

January 05, 2023

Joe was very helpful to us in finding our car. He was very patient throughout the car selection and made sure to explain all of the functions it had. Overall had a great experience with him being More

by veeva
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

The folks I interacted with at the Dealership were responsive and courteous. Demetrius Jr was helpful and worked closely with management to ensure his responses are in line with Casey’s management tea More

by Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Martinez, Michael Mcleane, Demetrius Hall Jr
January 02, 2023

Mr. Joe was a pleasure to work with from start to finish! He found the car of my dreams and made sure it was equipped with everything I wanted! He made the buying process easy, fast, and fun! I was a Mercede More

by Taneishagayles
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2023

Picked up my car for the 4th time, same light still on. Was pretty much told that none of their technicians are good enough to figure it out after I already dropped 3k More

by smf2423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Culp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bullus
December 31, 2022

This was my first time at a BMW dealership. I was apprehensive and nervous. Robin greeted me with a smile. I was automatically relaxed by her presence and excellent customer service. She More

by Bdavefb
Recommend Dealer
Yes
Employees Worked With
Robin Gilmore
December 27, 2022

Danisha was amazingly courtous, and followed up with our order constantly. We really appreciated her diligence in keeping us updated on our X6 order. More

by dariofm
Recommend Dealer
Yes
Employees Worked With
Danisha Tisdom
December 26, 2022

John Garcia and Mr Howell met all my needs. They were great to work with . At the moment all my expectations have been met. More

by Calvinscott42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2022

I've had my BMWs serviced by Casey for over 16 years. I've always been happy with the service advisors, sales personnel, and services provided at Casey BMW. More

by gailevans04@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francine Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Phillips
December 23, 2022

Everyone at this dealership was very professional and friendly! Demetrius Hall Jr. was our Client Advisor and he was very professional and friendly. I would recommend this dealership (Casey BMW) to anyon More

by Mrs. Freeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Hall Jr
December 21, 2022

Matthew has been extremely helpful, polite and patient. He helped us find the right car. Thanks Matthew! More

by susahenderson93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mcleane
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