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Casey BMW
Newport News, VA
1,773 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,773 reviews
December 20, 2022
Matthew was no nonsense and very polite. He throughly answered all of my questions and was professional. He throughly answered all of my questions and was professional. More
by David.Victory1356
Employees Worked With
December 19, 2022
Great customer service! Jon was nice and his hospitality was great, offering us water/coffe and snacks. Jon was nice and his hospitality was great, offering us water/coffe and snacks. More
by arleighq24
December 16, 2022
Great experience! Everyone was very knowledgeable about the car. Matt is very easy to work with! Everyone was very knowledgeable about the car. Matt is very easy to work with! More
by Schobeld
Employees Worked With
December 15, 2022
The dealership was very clean and the staff was very professional. The salesperson and F&I manager were both very professional. However, the BDC asked me if I was interested in trading the car in a week professional. The salesperson and F&I manager were both very professional. However, the BDC asked me if I was interested in trading the car in a week later?? More
by Alyssa
Employees Worked With
Other Employees :
Ryan Thomas, Michael Mcleane, Demetrius Hall Jr
December 14, 2022
Car buying experience with Jonhenry Garcia was the best every during my lifetime and I have purchased numerous cars over a 45-year period. No pressure tactics were used. Jonhenry and the staff at BMW were every during my lifetime and I have purchased numerous cars over a 45-year period. No pressure tactics were used. Jonhenry and the staff at BMW were very kind, courteous, knowledgeable and professional from the time that I entered the premise to the present. That really made my car buying experience easy. More
by Jmjssa
December 13, 2022
Excellent dealership, very responsive and Robin was the best salesperson. Happy with my experience, recommend! best salesperson. Happy with my experience, recommend! More
by LSabo
December 08, 2022
JonHenry was awesome from start to finish! This was a really good buying experience. The team at Casey BMW were very hospitable. This was a really good buying experience. The team at Casey BMW were very hospitable. More
by Dbnmc4
December 08, 2022
I was referred to my salesman, Joe Hargrove and from the initial contact, he was excellent! He was very knowledgeable with all of my questions and he made my first care buying process a breeze ! Mike, the f initial contact, he was excellent! He was very knowledgeable with all of my questions and he made my first care buying process a breeze ! Mike, the finance manager and Dennis the sales manager were both amazing as well! They treated me with great respect and care and made me proud to be purchasing a car from their dealership! I will continue to go back and buy my vehicles from them and will refer all of my family and friends as well! I give the highest recommendation for anyone to come see these 3 gentlemen at Casey BMW! Thank you Joe, Mike and Dennis! More
by Regina
December 05, 2022
Easy scheduling. Friendly and professional staff. Clean and comfortable facilities. Jason Stamer is, by far, the best service advisor I have dealt with across all aut Friendly and professional staff. Clean and comfortable facilities. Jason Stamer is, by far, the best service advisor I have dealt with across all automotive brands! Great experience! More
by tma6490cdr
Employees Worked With
Jason Stamer
November 29, 2022
I highly recommend Advisor Mr. Hargraves! He is very customer service oriented, knowledgeable, and hassle-free. Great all around experience!! Hargraves! He is very customer service oriented, knowledgeable, and hassle-free. Great all around experience!! More
by Sharae
