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Casey BMW
Newport News, VA
1,768 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,768 reviews
September 16, 2022
Wonderful customer service - very helpful showing us all elements of the car. Love our new car!! Great experience!! elements of the car. Love our new car!! Great experience!! More
by Love my new car!!
Employees Worked With
September 15, 2022
Matthew was very helpful, attentive and patient through the entire process of purchasing my vehicle. Junior the genius was awesome at explaining the many unfamiliar features and Dennis the finance guy was the entire process of purchasing my vehicle. Junior the genius was awesome at explaining the many unfamiliar features and Dennis the finance guy was pleasant and patient when answering my questions related to the financial aspect. More
by TREEYA
September 01, 2022
Even though I was not buying a BMW, Matt was very knowledgeable about the vehicle and it’s technology. knowledgeable about the vehicle and it’s technology. More
by Andrew
Employees Worked With
August 31, 2022
Very professional! Love the way Matthew kept me in the loop about my process. Awesome help Love the way Matthew kept me in the loop about my process. Awesome help More
by Justincummings
Employees Worked With
August 28, 2022
Great service from Francine and Service Dept! Good advice & support. Shuttle service was also convenient. Good advice & support. Shuttle service was also convenient. More
by Matt
Employees Worked With
August 28, 2022
Great follow up and very informative staff. Appreciate all they’ve done. 2022 to 2023 Appreciate all they’ve done. 2022 to 2023 More
by yogidabear76
Employees Worked With
Other Employees :
Wayne Heath, Donald Morrow, Ryan Thomas, Danisha Tisdom, Michael Mcleane, Demetrius Hall Jr
August 25, 2022
Matt was great! He was very knowlegeable, respectful and caring to our needs. We enjoyed working with him. He was very knowlegeable, respectful and caring to our needs. We enjoyed working with him. More
by Niesey
Employees Worked With
August 23, 2022
This is our 6th car from Casey BMW and there’s a reason we keep going back…. personal service! It’s not just a car dealership, they treat us like family! From sale to service, every person we come in conta we keep going back…. personal service! It’s not just a car dealership, they treat us like family! From sale to service, every person we come in contact with is professional, kind, and goes the extra mile! Just yesterday… as we were driving off with my brand new X3 M40i I remembered that I’d left 2 front weathertec floor mats in the car I had traded in. Not only did JonHenry gladly retrieve them, but he washed them too! Who does that? Casey BMW! More
by Deb
Employees Worked With
Other Employees :
Mike Bullus, Danisha Tisdom
August 20, 2022
Staff there is amazing Don took great care of me would recommend him to anybody recommend him to anybody More
by Rmkenwood
August 15, 2022
In our view, Amanda is an outstanding and critical member of the Casey BMW team. Her vehicle knowledge, expertise and patience with "first time" BMW owners is a rare commodity and much appreciated. Amanda wa of the Casey BMW team. Her vehicle knowledge, expertise and patience with "first time" BMW owners is a rare commodity and much appreciated. Amanda walked us thru every "smart" aspect of our X7, answered our questions (and there were a lot of them!) and ensured that we were well briefed on the X7's safety, comfort and operational aspects available to us. In short, she truly is a BMW "Genius" with a great personality! More
by Michael K
Employees Worked With
