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Casey BMW
Newport News, VA
1,755 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,755 reviews
May 31, 2021
I have bought a few vehicles from Kellen. The process is always very smooth and this time was no different. Thanks, I love my 330! always very smooth and this time was no different. Thanks, I love my 330! More
by Bmwlover757
May 31, 2021
The buying experience was low-pressure, and the Casey sales team spent as much time as possible explaining features of the vehicle and answering all of my questions. I highly recommend Casey BMW in the N sales team spent as much time as possible explaining features of the vehicle and answering all of my questions. I highly recommend Casey BMW in the Newport News area. More
by Coastie907
May 30, 2021
Awesome experience every thing was smooth and professional I would recommend all my family and friends to shop for their next purchase here at Casey professional I would recommend all my family and friends to shop for their next purchase here at Casey More
by CPrice9980
May 28, 2021
This is my fourth BMW but first from Casey. Kellen did great as did Lloyd. It was delivered today to the house today! We are very pleased! great as did Lloyd. It was delivered today to the house today! We are very pleased! More
by Chip
Employees Worked With
May 28, 2021
Well, no one likes to take their car into the shop, but at least I know that Mike Bullus, my service technician, will always treat me with respect and professionalism. Mike always, only fixes what is broke at least I know that Mike Bullus, my service technician, will always treat me with respect and professionalism. Mike always, only fixes what is broken and looks for the best deals for me as well. He tells me things that need my immediate attention and then suggests future work that will keep my car running longer. I always feel well taken care of and appreciated as a customer. I would also like to say that Diane, in the service department, will look out for you as well when you try to schedule service or just need to inquire about your vehicle. More
by viviancu2
Employees Worked With
Diane (Service Department), Mike Bullus
May 26, 2021
Jon Garcia, Casey BMW sales, provided excellent service throughout the purchase process. His professional and friendly approach made the experience a delight. Most importantly, he was able to get us the ex throughout the purchase process. His professional and friendly approach made the experience a delight. Most importantly, he was able to get us the exact model and color of BMW X1 we wanted. More
by Jesse F
Employees Worked With
May 22, 2021
Great customer service! Thank you to Donald Morrow for getting us into a dream car and helping us with all our concerns and questions along the way! getting us into a dream car and helping us with all our concerns and questions along the way! More
by Erikakatherine24
Employees Worked With
Donald Morrow
May 21, 2021
Smooth, professional dealings throughout ordering, financial and final execution of sale. Very personable. Listened to my needs and goals related to this vehicle. Ensured my vision was satisfied. I’m financial and final execution of sale. Very personable. Listened to my needs and goals related to this vehicle. Ensured my vision was satisfied. I’m very pleased with the purchase and overall experience. More
by dfs1044
Employees Worked With
May 21, 2021
As a business owner I value my time and customer service. Kellen and the entire staff made this deal happen and I’ma BMW lifer now. Kellen and the entire staff made this deal happen and I’ma BMW lifer now. More
by Hedgepeth.Ryan.jordan
May 19, 2021
My husband and I are new to BMW and Donald Morrow answered all of our questions and helped us choose the perfect car for us. The sale went very smoothly and we love our new X3. answered all of our questions and helped us choose the perfect car for us. The sale went very smoothly and we love our new X3. More
by Allen and Cindy
