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Casey BMW
Newport News, VA
1,823 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,823 reviews
October 02, 2021
Dealed with representative Don Morrow, very helpful understood just what I was looking for and helped me achieve my goal in a very professional and easy manner. understood just what I was looking for and helped me achieve my goal in a very professional and easy manner. More
by Codydewaynehall
October 02, 2021
I had a very great experience working with Casey BMW. It was easy and straightforward. Matt was knowledgeable and relatable. He was patient with my requests and knew his stuff! was easy and straightforward. Matt was knowledgeable and relatable. He was patient with my requests and knew his stuff! More
by Hershey45
Employees Worked With
Other Employees :
Sales manager was retired Navy and fun to chat with.
September 30, 2021
So impressed with them I can’t ever imagine going anywhere else. Looking forward to having them maintain our new X1. Have great confidence in their ability to excel in that aspect of our ownership al anywhere else. Looking forward to having them maintain our new X1. Have great confidence in their ability to excel in that aspect of our ownership also. More
by Ray
September 28, 2021
We’ve purchased 2 cars from Casey in the last 2 years. We’ve been happy with both vehicles, as well as our experience with sales, management, and finance. We’ve been happy with both vehicles, as well as our experience with sales, management, and finance. More
by Sally F
September 27, 2021
Don did a great job of getting my wife into the car she wanted. He provided excellent service. wanted. He provided excellent service. More
by mcdonoab
September 27, 2021
Don has helped us several times in the past 4 years to make sure we received exactly what we wanted. Management is on point too! Highly recommend Casey BMW and Don! make sure we received exactly what we wanted. Management is on point too! Highly recommend Casey BMW and Don! More
by sharamedic
Employees Worked With
Donald Morrow
September 26, 2021
Kellen is a great guy he went over and above to get me in a great vehicle. He's very polite and doing whatever he had to make this deal work out I couldn't be happier!! a great vehicle. He's very polite and doing whatever he had to make this deal work out I couldn't be happier!! More
by sheilamclamb69
Employees Worked With
September 25, 2021
Having an attitude towards customers that want to give you their money isn't a good way to start a relationship. The finance manager shouting and calling you dude, doesn't exhibit the professionalism that you their money isn't a good way to start a relationship. The finance manager shouting and calling you dude, doesn't exhibit the professionalism that BMW is known for. If it's just service you're probably ok here but I would avoid the purchasing side. More
by Nicholas
Employees Worked With
