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Casey BMW
Newport News, VA
1,823 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,823 reviews
August 24, 2021
Joe Hargraves is a great salesman. He is sincere , honest, and respectful. This is my second Bmw purchased from him honest, and respectful. This is my second Bmw purchased from him More
by Jlmllc
Employees Worked With
August 24, 2021
Casey BMW is the best dealership that I ever worked with. They are all about the customer and they work with you to help you find the car of your dreams. From the moment I walked onto the car lot they intr They are all about the customer and they work with you to help you find the car of your dreams. From the moment I walked onto the car lot they introduced themselves and they asked me sales questions, such as what I was looking for and what was my price range. The casey BMW team found a car on their lot that made me happy. Everyone was great the sales manager, the finance manager and my sales person Ms. Danish Tisdom. They all made my car buying experience wonderful and I will stay with casey BMW. Thank you everyone at Casey BMW for all of your help. More
by kevakennedy1
August 22, 2021
The whole experience at Casey BMW was warm and friendly and not pushy. It was a one stop shop. The vehicle and the service met and exceeded our expectations. and not pushy. It was a one stop shop. The vehicle and the service met and exceeded our expectations. More
by steamer259
Employees Worked With
Dennis Grant, Danisha Tisdom, Danisha Tisdom
August 16, 2021
Excellent amazing impeccable customer service! Joe Hargreaves is top notch salesman! 100% recommend this dealership Hargreaves is top notch salesman! 100% recommend this dealership More
by caitlin5283
Employees Worked With
August 16, 2021
Wow! I mean what more can I say about Casey BMW! They exceeded way past my expectations! Great customer service, friendly, and honest very knowledgeable about the vehicles. Danish was great! She answered exceeded way past my expectations! Great customer service, friendly, and honest very knowledgeable about the vehicles. Danish was great! She answered all my questions and if she didn’t know the answer right away she I’ll definitely get back to as promised! The sales manager was great! Also the finance manager! Thank you guys so much! You have a Casey BMW customer for life. More
by tina_murray
Employees Worked With
Other Employees :
Matthew Spence , Danisha Tisdom
August 08, 2021
Matt and Kellen has been great sales attendants to myself and my family. Im always happy to speak to them. and my family. Im always happy to speak to them. More
by nancy
August 07, 2021
My experience was awesome- Kellen was great- he was very patient as I had to buy myself out of a lease which was very frustrating. Thank you patient as I had to buy myself out of a lease which was very frustrating. Thank you More
by rachel
August 04, 2021
Great customer service! The buying process was quick and painless. I used Casey Subaru to service my last car, so I appreciate the service from all Casey locations. painless. I used Casey Subaru to service my last car, so I appreciate the service from all Casey locations. More
by meghanbiggs94
Employees Worked With
August 04, 2021
He was very professional and informative not pushy. I was really impressed that the whole process was not stressful, I had a great experience smooth transition. I would recommend to my friends. really impressed that the whole process was not stressful, I had a great experience smooth transition. I would recommend to my friends. More
by Litank
Employees Worked With
August 02, 2021
When I came to Casey BMW, I was looking at purchasing a 2011 BMW but it had been sold. My son and I were pulling out the lot when Kellen approached us and told us he had another vehicle we might be interes 2011 BMW but it had been sold. My son and I were pulling out the lot when Kellen approached us and told us he had another vehicle we might be interested in. He showed us a 2015 BMW and that was the beginning of an awesome experience. Kellen and his manager got me approved for a loan in no time. Also, Dennis rocked he found me an even better loan that included Gap insurance and other bells and whistles. Shout out to “Casey BMW”. More
by tygrahamva
