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Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
900 Reviews
Our team at Cassens would like to thank you for visiting our website!
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Glen Carbon, IL, the staff at Cassens will help you find the Chrysler, Dodge, Jeep or RAM vehicle you want. At Cassens we offer a searchable online inventory of new vehicles in Glen Carbon, IL, like the Ram 1500, Dodge Durango, Jeep Cherokee, and Chrysler Pacifica, along with well-maintained used cars in Glen Carbon, IL, by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that quality new or used vehicle that you have been searching for near Belleville or Edwardsville, IL, or Florissant, MO.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 900 reviews
September 04, 2020
Overall experience was very good, fair prices, truly no pressure and easy to work with. I would recommend this Cassens to any one looking to buy a Jeep pressure and easy to work with. I would recommend this Cassens to any one looking to buy a Jeep More
by cjschulte4
Verified CustomerEmployees Worked With
Tony Goodman, Jack Gai
August 31, 2020
Holly made is super easy to get my dream car. She was super sweet and answered any and all questions I had. I’m super excited to be apart of the wrangler club! super sweet and answered any and all questions I had. I’m super excited to be apart of the wrangler club! More
by megannhublerr
Employees Worked With
August 30, 2020
Larry and I have purchased several vehicles from this dealership with the last two from Bob 'Earnie' Earnhart. Earnie was professional, informative, and easy to work with in purchasing our 2020 JEEP Che dealership with the last two from Bob 'Earnie' Earnhart. Earnie was professional, informative, and easy to work with in purchasing our 2020 JEEP Cherokee. More
by determane
August 28, 2020
My family and I have purchased my cars/trucks at Cassens over the years. We are greeted by name when we walk in the building for sales or service and just can't put a price on that kind of respect! over the years. We are greeted by name when we walk in the building for sales or service and just can't put a price on that kind of respect! More
by ewaltenberger
August 27, 2020
Cliff was very professional. He didn’t play games back and forth about pricing. He gave us a piece of paper and said this is what we can do. It was very fair and I was happy with the trade in of my old Je and forth about pricing. He gave us a piece of paper and said this is what we can do. It was very fair and I was happy with the trade in of my old Jeep and the price for my new Jeep. He made sure we were 100% satisfied with our purchase. So much so they we came back the next week and bought a truck from him. More
by kimmyclee36
August 26, 2020
We drove from Kansas City to buy a Ram 2500. It was a seamless and smooth encounter. Loved doing business with these folks. From test drive, to taking our truck home was an hour and a half! Our salesman seamless and smooth encounter. Loved doing business with these folks. From test drive, to taking our truck home was an hour and a half! Our salesman was great and so was the finance dept. Sorry can’t remember names. More
by tracylawver
Employees Worked With
August 20, 2020
I've been working with Cassens for several years. They are always professional. This includes the sales staff, finance department and their amazing service department. I was in and out with this purchase are always professional. This includes the sales staff, finance department and their amazing service department. I was in and out with this purchase in a very short time frame. The facility is always clean. Thanks Holly for making this a quick and easy transaction. More
by Shawn
August 16, 2020
Cliff has been amazing as this was our 4th deal together. He was very patient listening to my wants, needs and my indecisiveness. Would highly recommend Cliff and I love my new car! He was very patient listening to my wants, needs and my indecisiveness. Would highly recommend Cliff and I love my new car! More
by DK
Employees Worked With
August 16, 2020
So far, our first purchase here has been a good experience. But what is vital to the customer is the service & help after the purchase. I am hopeful & confident that Cassens & Cliff won’t let us do experience. But what is vital to the customer is the service & help after the purchase. I am hopeful & confident that Cassens & Cliff won’t let us down. More
by Smiley
Employees Worked With
Other Employees :
Forgot his name but he helped us when Cliff was busy., Mary Brannen
August 11, 2020
Cliff is the to go guy in the auto sales industry. He worked a 3 way dealer trade to get us the exact Wrangler we wanted. Definitely wasn't easy for him with me being a pain in the rear. He remained ve worked a 3 way dealer trade to get us the exact Wrangler we wanted. Definitely wasn't easy for him with me being a pain in the rear. He remained very professional. This was the 3rd new vehicle we purchased from him in less than 4 years. As long as I'm buying a CDJR he will be the man. More
by Justin M
